HF Fénix Lisboa

Explore HF Fénix Lisboa
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews HF Fénix Lisboa

Number of reviews per page
20
40
Top reviews
Mike
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel accommodations were fine. Typical breakfast. Dinner was awful. Couldn’t even cut the chicken. Stay here. Eat elsewhere.
Hartaj
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel’s only real advantage is its location. Unfortunately, the property feels extremely dated and in need of major upgrades. The hallways had dark, musty carpets, and the rooms showed noticeable wear, including scratched floors and worn doors. Service was also disappointing. We called reception requesting cutlery and plates for our Uber Eats order, were told they would send them up, but nothing ever arrived. Overall, the staff were unhelpful and the stay did not meet expectations.
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Lizeth
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Tuvimos una estancia muy agradable en el hotel, el Staff es muy amable y te ayudan en todo lo que necesites, los cuartos muy limpios y el servicio de desayuno muy completo, en general todo muy bien, recomiendo ampliamente hospedarse en este hotel!
Tim
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location!
An Qi
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good cost effective hotel in a convenient location. Clean room and helpful staff.
Roseleine
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The most helpful staf ever. When I forgot some documents in the room, they went there to check and let me know the documents were there, safe, They did within minutes of my contacting them so I could have piece of mind. I am very grateful.
Peyman
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location. Right next to tour buses and Metro station. Wonderful breakfast. Room was clean. Staff was nice, they accommodated us with early check in and help with getting a taxi early morning to the Airport. We would probably stay there again.
Michelle
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, comfy beds
Liubov
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Incredible hotel and a great location. Close proximity to luxury shopping and all the maid city sightseeings. Staff is very welcoming and kind, they told us about all the things we can do. They even have some tours. Room was amazing, comfortable bed, comfortable pillows and good sound isolation. They have a parking garage for 19 euros. Really loved the breakfast (for extra 12 euros when purchased at check in). Highly recommend and would stay there again
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James
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, good area!
Jorge
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This has been the best experience ! I can’t thank enough the staff ! The breakfast was incredible ! Location close to it all !! We are coming back
Isabel Maria
icon-Family
Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent location. Friendly and courteous and efficient staff.
Peter
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great service and staff. Excellent breakfast buffet. Super location; 5-30 minute walking distance to local historic centers and good/excellent street restaurants everywhere. “Time Out Market” 35 min walk; Food Heaven. All the daily tour will pick you up at the front lobby. Easy bus ride from exit doors to hotel. Stop by the local supermarket; everything is fresh, 6 pack water around 1.3 Euros and sweet, crispy apples, 8 for 1.5 Euros.
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Jesusa
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Clean room and friendly staff. Will recommend this hotel to anyone.
CHARLES W
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Really good hotel in the heart of the city
Francois
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff super friendly and helpful
Sonia
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room and modern, clean and spacious with view to the Marquês de Pombal. Nice staff. Great location.
Eric Kai Hon
icon-
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good location and very friendly staffs
Eric Kai Hon
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10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Good location, friendly and helpful staffs. Food is good. Reasonable price . But they have no gym and other leisure facilities
Jennifer
icon-with Friends
with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great breakfast. Good service. Nice room and great location
Number of reviews per page
20
40