Hostal Castilla I - Atocha

Explore Hostal Castilla I - Atocha
8.4
Very Good
From 355 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

9.4

Service and Facilites

8.6

Traveler Reviews Hostal Castilla I - Atocha

Number of reviews per page
20
40
Top reviews
Amy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed there for one night ! Staff was super nice and helpful. Would stay here again
Jeff
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a budget choice first time at a hostel - would stay again without worry very small room on suite more than ok for a couple of days
Catherine
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Propre, personnel courtois et aidant, emplacement de choix! 3 nuits,n'as de regret. La chambre est petite, mais en fait on est là pour la ville, pas pour y passer son temps en chambre ;-)
ADRIANA ALICIA
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excelente ubicación, muy buen trato, limpio y cómodo. Relación precio calidad, muy buena. Recomendable
Laurel
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was a little too small for two people with suitcases, and in some areas it was only superficially clean (bottom of curtains dirty, floor in the corners was dirty). Lift was a bit scary. Staff were friendly and helpful. Great location.
AYMAN
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Yes
Sandra Liliana
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

AC wasn’t working, no fan either.
Yuraine
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with Partner
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Do NOT book this place. Read the negative reviews first so you know what to expect. The photos are misleading — the only real positive is the location. We arrived around 10 a.m. and had informed them in advance. Check-in was at 2 p.m., which was fine, so we left our luggage and returned later. When we entered the room, it was extremely small, with no space for luggage, and the bathroom was dirty. They mentioned an “interior patio,” but it’s just an empty building shaft with no seating or usable space. The ceiling had cracks, the floor felt unstable, the shower had mildew, and the curtain was broken and dirty. You can also hear everything through the walls. Customer service was very poor. When I asked about other room options (we were willing to pay more), I was told all rooms were the same in a dismissive way. They also didn’t acknowledge that I had booked a single bed, not a double, and offered no apology. They send constant messages about cleaning rules, requiring you to leave the room between 9 a.m. and 1 p.m., which is very inconvenient. Overall, a very disappointing stay and not worth the money
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Marian
icon-
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I ended up leaving after one night as the room was so awful. Cold, dark, paper thin walls. I had a room without a balcony so don’t know if that would have been better, but it was pretty much the worst room I have ever stayed in. Staff unhelpful. Cheap but definitely not cheerful. Good location though
James
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location. Offers a basic room for a reasonable price. Nice roomy shower. Nice staff. The only minus is that the walls are thin and noise travels right through them. Noise wasn't a problem after 11.
Barbara
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with Partner
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location. Very nice staff. BUT Extremely noisy room. No soundproofing as advertised. We listened to neighbours conversations, music and snoring. The bathroom floor was not properly washed. The room was stuffy so frequently had to open the window.
Mathias
icon-
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Bien mais bruyant
Sze Mei Viana
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Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Close to the metro station and tourist attractions Staff are friendly and helpful
Edwin
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location
Clemencia
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

All walkable.
Ricardo M
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Clean and comfortable room. Very nice personnel. Very convenient location
Yi
icon-with Friends
with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Clean and good customer service
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Perfect location
Jane
icon-with Partner
with Partner
8.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Shops nearby. No breakfast offered. Near to many attractions.
David
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Las recepcionistas son muy majas. El hostal está muy céntrico pero las habitaciones, ventanas y cortinas necesitan una reforma. Mi cortina estaba rota… la limpieza es bastante básica.
Number of reviews per page
20
40