Overall Ratings & Reviews Best Western Annesley House Hotel

Spent six nights here.Very comfortable.Staff friendly.Located within easy walk of city centre.Would stay there again

Great stay as normal. We’ve stayed here a few times now and it’s always great. Easy access to the city and plenty of pubs nearby.

Location was the best thing - close enough to walk to the city centre (though buses were also very near). We were roomed in an annex which was fine, just a short walk from the main building. Room itself was a good size, ensuite with a bath. Heating was a bit hit and miss - radiators were either red hot or off. Mattress was softer than we would like - not much support, though I guess others may be fine with it. Otherwise fine. Breakfast was of good quality and choice, however, unusally, all items had to be ordered, there was no buffet for even cold items such as fruit and yoghurts. Perhaps it saves waste, but not something I've seen for a while. Also had reasonably priced EV charging.

We had a lovely stay. The hotel is the right mix of quality and also portrayed a laid back feeling. The breakfast was of a high standard.

Lovely clean, cosy hotel close to the town centre. Amazing staff and very enjoyable stay. Special thanks to Matthew who was friendly and helpful. We enjoyed chatting with him in the bar and he quickly resolved a minor issue we had with our bath.

Very comfortable

Lovely, clean hotel. Weather was terrible but room was cosy and warm.

Simply the nicest, friendliest hotel I can recall staying at. Staff were all warm and helpful. The hotel uses a number of grand old buildings along what I assume used to be a main route into Norwich. The car oarking was tight but ok; finding three EV charge points with a reasonable 45p/kWh charge was a bonus. My room was light and airy, spotlessly clean. The hot water was instant and the bathroom was well finished. The breakfasts were well cooked and served up pretty quickly despite the dining room being busy. It was a short walk to the city centre, along a main road with regular bus services. I have no definite plans to revisit Norwich, but may do so just to stay again at this lovely hotel.

Wonderful place to stay. Highly recommend. Great food, friendly staff and comfy rooms.

Really friendly staff, comfortable room and excellent food. City centre is a short walk away. Highly recommend.

Very convenient for a day in Norwich. Parking on site. Bus stop outside hotel but only a 10 minute walk into the centre. Clean hotel. Good breakfast

Lovely hotel, with wonderfully gelpful and friendly staff, breakfast was great.

Great location for walking into Norwich city centre : plenty of parking : electric car charging available : cheerful welcome : comfortable bed, clean and quiet room, breakfast was good. Accommodation was value for money. Room was up a narrow set of stairs, there was also steps from room to en suite, no a problem for us but could if mobility is an issue. We would definitely stay again.

On the whole it was a very pleasant stay, room was excellent. It was slightly marred on our last night with dinner in the hotel. Having ordered duck which we wanted well done, we were told there would be a delay. We waited the best part of an hour which we thought was rather a long time. When the food eventually arrived the duck was excellent but the potatoes and veg. were barely warm. Having said this we would stay here again.

A little further out than we are used to but excellent value and service. Comfy bed and good tea/coffee supplies in room. We would definitely return.

Had 1 night away on business. The hotel is stunning and everything is so tastefully done. Beautiful garden with running water and fish pond, staff are fantastic, room was lovely and quiet and the food was delicious

The Annesley was a very nice, clean and well kept hotel. The staff were friendly and helpful. There were lots of different indoor and outdoor areas to sit in and relax. General decor was lovely and it looked as though they had put a lot of effort into making the place look nice and presentable.The price of our 3 night stay was very reasonable. I didnt like the fact that the hotel did not offer air conditioning (but did have a fan available in the room) or a small fridge for keeping drinks cold. Yes we would definately visit this venue again.

One night not in the hotel very much, but everyone seemed friendly and breakfast was good.

I stay there when i visit Norwich. Staff are class acts all around. Woke up the staff at 3am when I was leaving for the airport. I’d left my phone in the room. They couldn’t have been more gracious.

Not a good hotel at all. Dont bother going.