Overall Ratings & Reviews Hotel Mondial

Hotel is situated above shops and therefore Reception and rooms are on 2nd floor (no lifts). Receptionists were very good, but only onsite from 7am to 9pm after that just a phone number. Had to call at 9.30pm due to blocked toilet, but could only leave a message and got no reply. Spoke to Receptionist in the morning to be told the manager had left a message for them to speak to us in the morning.... hopeless, not impressed at all. Also room was next to Breakfast room and therefore rudely awaken at 7am by rearranging tables etc.

Kind people with best services at very convenient location walkable to Loire river closely! Convenient to transportations and close to Gare Du Tours! Very delicious breakfast!

Great stay. Thanks to double pane windows for sound proofing and AC for comfort Quiet

The property was clean and well situated in the city. The only negative is that we can hear all the other lodgers so it was difficult to sleep.

The feeling is very familiar and I have been well received. There is no lift but they helped me all the time with my suitcase. Very service minded. The hotel owner has been so kind and drove me to the station. I do not know if other hotel directors would do that. I am very thankful. Also Antony was very kind and always smiling. Thank you for everything!

Hôtel très bien situé à deux pas de la rue nationale. Très calme, bien insonorisé.

Trop bruyant....discothèque juste à côté !

Comfortable, clean, basic hotel. Staff is eager to please. Breakfast (extra 10 euros) is excellent. But, hotel is on 3rd and 4th floors, up fairly steep steps. There is a SMALL sign in the street floor lobby offering staff to carry luggage up, but it is so small we saw it only after we had manhandled our luggage all the way up. IF you take advantage of this service, the hotel’s location is not an issue. Otherwise, travel light.

Nice property , very quiet

Quaint and comfortable. Good location

Shower head to be fixed, no possibility to control room temperature ( and we were cold overnight), very limited shampoos/soap products

Best location! Kids loved the decor from around the world, nice breakfast in the morning.

We spent 2 nights. The room was inadequate - no draws to store clothing, small wardrobe with no hangers for trousers or slacks. The bathroom was far too small, entry had to be sideways, and no room to towel off after a shower, which was extremely tight to get into. When advised to reception that room was inadequate and not as ordered, we were fobbed off to take it or leave it as it was the only room they had left - they were full up. Had we known this was the situation when booking, we would not have booked. The website does not describe all the rooms available - only their best rooms.

Two star hotel is a two star hotel.

I did not meet any staff. However everything worked perfectly and the room was immaculately clean. Excellent value!

The location its very close to downtown and important places. The only issue they dont have elevator. The STAFF is amazing.

This hotel is as it promises to be - and more. Somehow it is rated 2 stars but it’s at least 3. The hotel staff take pride in their property - and it shows in all aspects. It is clean and functional (although no elevator) and the air conditioning was very welcome! The building is a typical a French urban building on a prominent and popular square with Al fresco seating and numerous cafes to choose from. Right near the Loire River and a very short walk from the old town and pedestrian shopping streets. Street parking was readily available at every time except dinner and was free overnight. There are many activities possible in the surrounding area. This is a classy small city and well-recommended for a visit!

Beautiful spot short walk to the old town and river

The room I booked on the web showed a balcony with a small table and 2 chairs - this was the only reason I booked this hotel. I was very disappointed to be told that this is just a standard picture on their webpage and there are only 2 rooms with a balcony. This is misleading - I would have stayed elsewhere. We knew we were in the city centre and the location is lovely and convenient. What we didn’t expect was the bar / restaurant beneath our room to be “kicking” until 3:30 am. We didn’t sleep at all - not good as we had a 400 mile drive the next morning. My advice? Be honest with the description of the location and room type. On another occasion we probably would have joined in at the bar downstairs😜😜👍👍

Comfortable bed, Close to City, Worth the cost, very good customer support, low pressure in the shower and special toilet system. Recommended for a short stay!