Staffs were very helpful

Access is not disabled friendly at entrance and to the rooms. I am on a Europe tour with family, and with luggage climbing stairs was a big hassle. Location is conveniently connected to public transportation system and very close to multiple dining options.

Ok motel

Very dated but comfortable. Great location with a canal view. Breakfast wasn’t great but passable. Overall value for money.

Our stay at this hotel was extremely disappointing. The room looked nothing like the photos online. There was no working A/C, it smelled strongly of mold, and worst of all—there were ants everywhere. They were crawling all over the room, got into our suitcases, and ended up all over our clothes. It was incredibly uncomfortable and unsanitary. The only positives were the friendly staff at check-in and the ferry terminal conveniently located across the street. Unless you truly don’t care about where you sleep or how clean it is, I’d suggest staying elsewhere.

The hotel was in a traditional Venitian style in a lovely part of Venice.

I wish I had taken a photo of the room we stayed in. It was terrible. Do not stay in room 310 or any of the rooms in that building. Our room was an attic turned into a room. You could not stand up straight when inside and the shower was about 24x24inches or 60x60cm. You had to shower with the liner open just to fit in the space and access shampoo, etc (again, had to stand hunched over in shower or hit your head on the sloped attic ceiling). I asked to see another room and it was even worse, a hallway with two single cots and a walkway too small to walk through and no place for the luggage. We had no choice but to stay in the attic/converted bedroom. Our friends stayed in the building next door and it seems those room were more reflective of the ones on the website. Also, our room was a walk up so if that matters, def do not stay here.

Limited amenities. Shower door didn’t close properly. Only stairs to the higher floors so travel light. Had a good complimentary breakfast. Overall, a good practical hotel on the water.

The air conditioning in the room was very bad in the hot July weather and when we told the evening receptionist about it, he said he would pass on the message to his daytime colleague. The lady at reception the next day was very rude and told us we should have said something earlier and when we told her about already telling her colleague, there was no apology and not much was done! The property is dated, shower bathtub very cramped and old and breakfast is average. Very little value for money compared to several other places we have booked through Expedia all over the world! There’s also no lift and overall poor customer service!

three nights and had bites all over our bodies sleeping on the bed. The pictures are too generous for the condition and the actual look of the hotel. Far from many areas of interest

Great location. Amazing Venetian feel. Great breakfast.

We had reserved a canal facing room, they did not have one available(warning). BUT they had an "upgraded luxury" room. No, not on the canal, but through a back garden, overlooking residential living(tourist interest), in a room made for a nobleperson! Damask printed fabric wallpaper, gold trimmed restroom including bidet, ornate head and footboard with matching armoire, blown glass chandelier. It was very beautiful, peaceful, decadant. Included breakfast was delicious and sufficient. Location was right by 'bus'(boat bus) stop.

Sweet little hotel on the canal. Close to station. 20 mins to San Marco Square. Tiny little room but very cute.

The ac was out in our building. It was very qarm in the evenings fir iur 2 night stay. Managenent was notified but did not get it fixed.

Front desk clerk was rude and not welcoming upon arrival. The room key card did not work. The rooms are hot and stuffy and if you open the windows to let in cooler air the bugs will attack. Not happy with our stay.

We had a wonderful time at Tre Archi, excellent breakfast and very nice staff. The hotel was very clean, and we were close to everything.

It was at best a 1-star/1.5-star hotel. It was by no means a quadruple room - there was literally no space inside the room even to open the suitcase. The night crew during check-in (on Apr. 13 night) was very cordial, but the morning crew during check-out (on Apr. 14 morning) was very rude. Will not stay again, will not recommend.

We had a wonderful 3 night stay . Clean rooms and comfortable beds .Great location and amazing views of the canal .

Room reeked of cigarette smoke and property couldn’t do anything to help us. Besides that the hotel was gorgeous, room was large and beds were comfy, everything else was great. It was just a horrible cigarette smell which ruined the experience.