Great location next to the plaza. Close to the citadel and all the attractions. Stairs are small and twisted but thankfully for the elevator. Room was small but comfortable. We didn’t get breakfast there but in a local bakery instead. Staff was very helpful.

All fine

had a great stay

Great location, easy to walk to from train station in Avignon Center. I had a lovely room with a view, it was very comfortable. I would have rated it higher but for several reasons: 1) when I went to check out their card reader rejected both my debit and credit card (using 2 different banks); they had NO alternate way to pay except cash, so I was forced to run to the bank to get enough cash to cover the bill just before I was scheduled to leave Avignon. This was very stressful and the ONLY place in the 6 wk I've been traveling throughout Europe where it happened. No problems with the cards themselves, just the reader. 2) there were a couple of cool nights but the heat was not yet turned on at the hotel. 3) there was no ice available at the hotel. No machine, nothing on request despite the hotel having a kitchen. Just things for future travelers to consider.

Rooms were very clean and the staff were very friendly.

Great location walkable to sights and restaurants, friendly and helpful staff at check in. Very clean room with nicely renovated bathroom and complimentary coffee machine. Only negative was the room was quite small, down a narrow passage and only had windows looking out on an interior stairwell and a ventilation shaft. Still a good value for the money considering the generous and tasty breakfast buffet was included in the price.

Location on the main square was so convenient. Close to everything we wanted to see and experience

Location is very central to everything in Avignon. Room was comfortable and staff were first rate. We would definitely return.

Perfect location. Comfortable bed. Very clean room. Highly recommend staying here for your time in Avignon.

Extremely cramped accomodations

Property close to Palais du Pape and attractions.

Property is in an excellent location close to restaurants and attractions. Nice and spacious with a full tub. Not a fan of the 1/2 shower door where water inevitably spills onto the floor... although seems to be the way with most hotels. AC was excellent and also appreciated the ability to open the window. Unfortunately even with a request to the hotel to review, Wifi wasn't good for most of the stay. Overall a very nice and pleasant stay.

Oh my—so quiet and lovely! I would happily stay here again!

Really fantastic receptionist, who looked after us so well. Facilities marked down as air conditioning was broken, unfortunately

Being inside the palace walls is an incredible experience. Parking is a little rough as the underground parking was far from the hotel. Cobblestone roads are not easy to roll your bags. But we loved our stay there.

Perfect location. Room is small but the windows from our room overlooked the square. Beds were not the most comfortable. Staff was excellent. Many stairs, there is a small lift but mornings waiting can be a challenge

Hard to find and figure out parking. NO air conditioning! Front desk told us to open the windows, but people talking, smoking etc... made that impossible. If you are not going to turn on the AC, don't advertise it!

Our first time in Avignon was a delight! Staying at Kyriad Avignon Palais Des Papes was convenient and accessible to all the walled city had to offer. We want to come back!

Perfect location. Great spot.

Nice hotel in a very nice area with lots of ourdoor eating and shopping. Convenient to park in La Halles parking ramp and walking. Good breakfast for 14 euro per person. Comfortable beds.