Overall Ratings & Reviews Rose Garden Palace by OMNIA hotels

Thank you for the wonderful stay! We loved the property, room and area. We enjoyed the morning breakfast buffet and we dined three times in the evening. Our evening wind down from our day was amazing to relax with night caps. We look forward to returning next time!

Wonderful staff - very welcome and helpful. beautifully appointed room and amenities. Appreciate good breakfast

Stayed for a week and had an overall very good stay. Large suite was clean with big soaking tub, great mattress and plenty of seating. Front desk was very receptive to requests. There is a convenient grocery mart across the street and a taxi stand very close by. Downside was that it would get quite warm in the rooms and it does not appear that the air conditioning fo the building was turned on. We slept with windows open most nights which brought in the street noise. In-room dining menu was very sparse and ends quite early (10 pm).

Definitely will come back! Great and beautiful hotel, excellent location, room so nice and spacious, excellent costumer service, all the staff very friendly.

Excellent stay. Fantastic staff and great location. The pool just topped it off for our kids!

Very good

The stay for me and my family was really nice. The hotel was very elegent in style and the rooms clean.My daughters used the pool and I the fitness center. Very convenient to local shops and attractions. Will recommended this lovely place to everybody.

We enjoyed our stay very much!

The wifi could get really slow sometimes. Other than that, i enjoyed my stay!

It has been the best hotel I’ve been in over 27 years

Clean and spacious rooms.

The property is in a good location, the staff at the hotel are very helpful. The room we stayed in was spacious and clean.

This is my second time staying at the Rose Garden and would return again. Great location, comfortable rooms and reasonable prices.

موقع متميز و فندق هادئ و لكن بوفية الافطار يعتبر 3 نجوم لا يوجد اومليت طازج و ايضا ممتاز الصالة الرياضية و حوض السباحة مرافق الفندق جميلة و الموظفين بشوشين جميعا شكرا لكم .Sa

As others have commented, the street noise is quite noticeable. I really would not have minded had we not had to keep our windows open while we slept. The hotel was so HOT! There was no way to control the temp in the rooms - the front desk told us that it is set to a certain temp and cannot be changed during the winter. There was nothing they could do. Upon arrival our shower drain was clogged - the issue was addressed but not for a couple of days. Overall the hotel was comfortable and clean. The breakfast was nice and the shower drain was not a major issue. I cannot, however, overlook the discomfort of the temperature in the room. I am quite cold natured so for me to be hot is really saying something!

Very spacious room, quiet, good location yet walkable to Spanish Steps, Trevi Fountain, lots of restaurants & shops.

Terrible property management. They didn’t have heating working with the weather of 4 degrees Celsius outside. They couldn’t solve the problem rather than to bring me extra blanket at the end for the night. The Consierge lied about the policy, he told me that they are not allowed to activate heating system in all rooms in the hotel. After I asked to activate it my room bc I’m cold, he said that they are not allowed to activate it at all, which absolutely didn’t make any sense because I was staying across the street at grand hotel palace for 4 nights and we had heating working non stop. After I made some noise, he said that he forced the system to work and i will have heating working which is never happened. He was also rude saying they I have no choice and it is what it is. When I requested to change the room he admitted that heating actually is not working in all rooms and that they don’t have technicians. The next day I asked for the late check out, they allowed me to check out at 1pm and if I needed to extend till 2pm it will cost me a 100 euro! When I came back to my room to take my bags at 12:40 the maid was there although I left do not disturb sign outside the door. One of the worst experiences.

Lovely hotel and good location but we had a terrible experience with the front desk. The ac went out for over 24 hrs- they denied it at first, then told us to email a generic address to ask for help (bizarre), then blamed Rome’s municipal law (it was a lie as it had nothing to due with a broken ac), we went thru several emails.If you can - look elsewhere - it’s too bad because if they just handled it professionally -fix it, compensate and apologize-it would have been fine. Also, beware of the front desk’s restaurant recommendations- it was definitely a pay - off - the restaurant was awful -called something 44- run by a misogynistic guy who gave my husband the bill even though it was my card and said “men should sign credit card receipts” Am I in the 50’s??? Terrible food. Go to La Bruchetta a few blocks away for good food and inexpensive.

We had an amazing stay at Rose Garden Palace!! We wanted to be a little bit away from the hustle and bustle and we couldn't have picked a more perfect spot! It was so clean, accommodating, the bed was comfortable and cozy, the staff was so friendly, and the breakfast options in the morning were wonderful!! We would definitely stay here again!!!!

The property was great. The bed was really comfortable and rooms were clean. Only 15 min walk from Trevis fountain