Overall Ratings & Reviews Hotel des Augustins

Completely charming and a perfect location!

The hotel is lovely. The staff is pleasant and helpful. It is a short walk from the train station; the surrounding area is filled with great restaurants and shopping. The major sites are all within easy walking distance.

My curtains were broken and did not fully close, also there were businessmen in the breakfast room on calls which made for a noisy breakfast room. I don't think this is good practice for a hotel to allow this. However the staff were friendly and helpful and the room was clean.

The lobby is beautiful and accessible to use. The room was small but nicely decorated. The breakfast is a great value. The shower water drain was stopped up after one shower. The staff excellent, but we did not like the 5.80 euros compensation energetique added to our bill. We didn't notice it until we got home.

We enjoyed the beautiful old building, the quiet and appropriate decor in the lobby area, welcoming staff who attending to our small requests promptly.

Wonderful location. Hotel is very charming and architecturally unique. Staff were very helpful

Charming hotel in a great location!

We really enjoyed our stay in Aix @ des Augustins. The location was excellent - right off Cours Mirabeau and a wonderful little square with restaurants and pubs. A little rocky start as the room with terrace I booked (via description and pictures) did not exist. I’m not sure if this was an error on Expedia or hotel description of rooms; but, I was disappointed upon arrival. We were given the deluxe room that I booked, but no terrace, just windows. I was offered the comfort room with a terrace the next morning, but the room and bath were extremely tiny and there is no elevator to the third floor. We stayed in the larger room, which was a wonderful size (with sofa and twin bed) (also the bath). With the rain, we weren’t likely to use the terrace anyway. The bath has a huge jetted tub with handheld shower and no glass, so not easy to shower. Some noise from rooms above. Carpet in room a little worn, but everything seemed clean. Bonus: the room had both a coffee pod machine and kettle for tea - website had said these only bailable in common areas, so a big plus! Beautiful common areas and very receptive and helpful staff. Would definitely recommend this hotel in Aix!

Staff was great and very friendly, gave recommendations for things to do and places to eat in the local area

The most help and friendly staff!

Very conveniently located for the town in a lovely old building, large comfortable rooms. Struggled with the locks in windows and doors though.

Awesome location. Amazing interior design. The hotel itself is a historical treasure.

It’s age and character

The checkin staff were so kind and helpful. I felt very welcome as soon as I walked in the door.

The hotel is in a great situation for anyone visiting Aix.

The hotel was charming. The staff was friendly and professional. They spoke English, which was helpful. Located in a lively area of shops and restaurants but the hotel itself was very quiet. No parking in the immediate area. The staff recommended a convenient parking garage only a 10 minute walk from the hotel.

Historic property in the heart of Aix-en-Provence mere steps from the famed Cours Mirabeau. Also easy walking distance to most important sites you will want to visit. While there can be some street noise at most times of the day or night, the hotel has invested in sound-proof windows, which make for a quiet sleeping experience. I didn’t eat breakfast at the hotel, but all of the staff at the reception desk were phenomenal --very positive, friendly, and helpful. I would absolutely stay here again if I come back to Aix. Highly recommend!

Xxx

The hotel claims i had booked Oct 8&9 But the actual booking was for Oct 9 only

Awesome property! Right in the heart of Vielle Ville. Room was perfect for 3 nights. Breakfast was offered (for a price) and we ate there each morning. All the staff was superb and made us feel welcome each time we walked through the door. When we return to Aix en Provence, we will be staying here again!