This hotel has a very professional and helpful staff that go above and beyond to help. The room is clean and simple. I was here for a pilgrimage. Don’t expect the Ritz. There is no air conditioning. You get a good sized room with simple furniture and what you need for a comfortable stay. The bed was comfortable. What you are buying most of all is the location to the religious activities at Lourdes. It is an easy walk. The hotel’s restaurant has a good ambiance, the wait staff are attentive and the food is very good. I ate dinner there twice. I was content with the food. There are many shops including the one at the hotel, which offers a ten percent discount and a free candle for the candlelight procession at 9 pm.

dinner at the hotel restaurant is outstanding. Staff is very professional and international, all languages covered, Great stay, location could not be better for visiting religious sites

Staff was very courteous, friendly and helpful. Room was clean. Restaurant was nice.

The Hotel Moderne exceeded my expectations, and you can’t beat the location! The hotel itself is beautiful and grand, and the room was very large and comfortable, with all the amenities I needed and more. The staff were incredibly kind and accommodating. I had dinner one night at the hotel restaurant, and it was an excellent experience with friendly, attentive service and delicious food. I actually wish I would have had planned to have more of my meals here. The location is very close to the Basilica, grotto, etc. which is so convenient, especially after the late torchlight procession (perfect for solo travelers!). I felt safe walking back with many other pilgrims walking that direction, too. The front desk staff was so helpful for everything I needed, including understanding the schedule of events at the Sanctuary and navigating a shuttle/bus to the local airport. I would highly recommend The Hotel Moderne and hope to visit again next time I visit Lourdes.

Perfect location. Beautiful building. Friendly and attentive staff

Staff was great especially the night auditor who was very kind after my train arrived two hour late from Paris (12:05AM). Not only did I have breakfast, but came back for lunch. Both meals were terrific!!! Front desk called me a taxi because I was having issues getting a ride service car…five star Plus + raining.

The hotel is a bit tired but beautiful. It appears to be the best place to stay in Lourdes. We had all of our meals at the restaurant. The food and service were top notch.

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The hotel is great.

The hotel is in excellent location and very near the Basilica. We enjoyed our stay very much and the property is very beautiful.

Excellent hôtel stuff very professionnel and helpful

Amazing central location. Hotel has old school charm, clean and generous sized rooms. Reception staff and the senior management of the hotel are very friendly and helpful. Will definitely stay here again if we are back in Lourdes

Look very fabulous and clean The restaurant excellent

Wonderful staff

Rooms and baths needs an upgrade.

We had an amazing 3 nights in Lourdes and the hotel was extremely convenient and helpful. They spoke fluent English which was a blessing.

Beautiful historical hotel right next to both Lourdes Basillica entrances, less than a five minute walk And all the shops and restaurants are right next to it. Very good service at the hotel from all the personnel and good food at their restaurant. Excellent breakfast. Very well preserved building

The hotel was in an excellent location. The entry, lobby stairways etc. had the look of a grand old hotel. However the rooms were very dated. The furniture was old, The. bathroom much smaller than expected. There were hardly any room amenities. The room had the feel of a 3 star rather than a 4 star hotel.

We enjoyed our stay. Since it was off season, the friendly staff upgraded our room to a Superior room with a balcony. The only drawback was too much light from the window at night.

Beautiful history of the hotel at the restaurant. The food was excellent there. Very close to all the attractions.