Overall Ratings & Reviews Eiger Mountain & Soul Resort

Friendly and knowledgeable hotel and food service staff.

Great location and views

The hotel staff here were extremely nice and attentive. The manager would walk around during the day and ask how everybody was doing and if there was anything they could do to make our stay more enjoyable. Great location and walkable to everything.

Excellent property at an incredible location!

Nice resort style hotel at Grindelwald area, walkable from train station and easy access to Grindelwald attractions

We are going back for sure, we love the place, people, food, services and everything ❤️

We were made to feel very welcome. The hotel is in a central location with easy access to everything. Our room was comfortable and very clean. It’s just getting a little bit tired but everything works.

Not that great value for money, if you wanted the whirl pool it was CHF60 extra however the minibar was included which I would have swapped anyway. Appreciate the return on stay for the hotel but it has that cheap vibe. Service on the other hand was excellent, staff where top notch!

I only stay in the Eiger in all my Grindelwald trips. Over the years, it’s just gotten better & better..

Perfect location in Grindelwald for shopping, restaurants, and walk to ski gondola. Outstanding service and breakfast buffet.

The hotel room view is amazing . The check in is smooth and service is good. Grindelwald first is just 5mins walk.

Friendly staff. Breakfast was good. Nice location. Nice amenities. Very clean. I would recommend!

Very charming and comfortable! Our favorite hotel during our stay in Europe! Delicious complimentary breakfast! The staff made every effort to ensure our stay was wonderful! Very well located to walk to everything that Grindewlad has to offer.

The view was beautiful

We really enjoyed our time at the hotel. The staff was amazing, especially Melanie. Wanting to make sure we were happy with every aspect of our stay. The hotel was very clean and we loved the free breakfast. Would highly recommend.

A very pleasant stay. The staff were incredibly friendly and flexible. Breakfast was great with lots of options. The workout area was a nice touch to start my early mornings. Great location. Very close to the gondolas up to First and it offers tremendous views of the surrounding mountains. If I am ever back to Grindelwald I will stay again

The location of this hotel was very close to the bus and train stations. We were able to check in early since our room was ready. We got the room we requested and it was very clean and cozy. Pillows, sheets, towels were all very clean and comfortable. We booked an excursion through the hotel staff and they were very helpful and nice. We included breakfast in our stay and it was delicious and the best we had throughout all of our stays.Hotel has a very nice vibe and would definitely recommend. One thing to note that is not related to the hotel exactly but the area is hilly, so if you have trouble walking, it may be an issue.

The room is big compare to other hotel. We got upgrade to suit which has a garden outside. Sitting there is very relax after a long walk during the day. The drinks in the mini bar are free as well. The coffee machine in the room also very good. Highly recommend to others.

Great location and friendly staff. Gym and extra accommodations are awesome. Overall experience was great!

Great location. Restaurants and shops at the doorstep