Overall Ratings & Reviews Hotel Serafino

No parking, took us 1h to find parking half a mile away, not the most clean to say the least and not what it seems in description

hotel ok, for transit

Perfect low-cost alternative near airport. Possible to walk wit small luggage, otherwise a taxi is 12 euro. Some nice budget cost restaurants with Ligurian food on the streets nearby.

Comfortable for one night stay over

It appears to be a place for worker in the area.

Great value for the price we paid! Staff friendly, breakfast good, room basic but very clean. Location not fantastic but was possible to get around Genova and the surrounding area fairly easily.

The lobby area was very dirty and run-down. The outside looked very "dumpy", which it was. For the price we paid, I expected much, much more. A coat of paint on the whole place is definitely in order. The room my parents had smelled of mold and smoke. They requested another room which they received. The beds were fine and the bathroom was clean. Our TV didn't work. At night I was awoken by a drunk woman in one of the rooms yelling at whoever she was sharing the room wiht. We chose the hotel because of its proximity to the airport, but just five minutes up the road you can stay at a Holiday Inn Genova, for cheaper and MUCH better accomodations, althought you're on your own for breakfast. Breakfast was surprisingly good at Serafino and very complete. The cappucinos were a nice treat.

No hay estacionamiento en el hotel el que dicen que tiene es en la calle y hay que estar buscando en la calles alrededor del hotel hasta 3 cuadras a la distancia

Ganz schlecht war das mir die Polizei Auto abgeschleppt hat, weill ich wegen Mangel von Parkplatze auf behinderten PP parkiert habe, das ich meine verpakung ausladen kann, wenn ich zurück kamm, auto war weg. Das hat mir ganz viel Geld und Aufwand gekostet. È stato davvero brutto che la polizia abbia rimorchiato la mia macchina perché avevo parcheggiato in un parcheggio per disabili a causa della mancanza di parcheggio in modo da poter scaricare i bagagli al mio ritorno e l'auto non c'era più. Ciò mi è costato un sacco di soldi e fatica.

Dire orribile è poco. Fatiscente, ascensore roto chissa da quando tempo quindi 4 piani a piedi; ubriaconi nelka holl e allingresso buttati a terra. Per niente sicuro. Ho chiesto un fono e mi è esploso fra le mani perché era in corto circuito lasciandomi al buio per due ore. Ho pagato due notti ma al mattino della prima notte sono scappato

Ok

Hôtel de dépannage à utiliser vraiment en dernier recours.

Salle de bain refaite à neuf, encore des efforts à prévoir dans la rénovation de la chambre : mobilier désuet et un volet à la fenêtre serait apprécié.

Eine zweckmäßige, saubere Unterkunft mit gutem Frühstück

Todo bien

Non da i servizi contrattati online nulla e come viene descritto sul portale internet zona degradata pessima e insicuro per soggiornare

Prix moyen, globalement moyen

O quarto era bastante quente e não tinha ar condicionado, portanto a solução foi dormir com a janela aberta, já que a ventoinha não era suficiente. A rua tinha muito movimento (bar e restautante no res-do-chão e feira a partir das 6h), logo, com a janela aberta foi impossível dormir. Hotel sem estacionamento. O pior de tudo foi quando estávamos a pedir o café, no início do pequeno almoço, fomos interrompidos pelo funcionário a indicar que a nossa reserva não tinha pequeno almoço incluído. Tivemos de deixar o pequeno almoço e ir à recepção mostrar a nossa reserva, quando, mesmo assim, o funcionário alegou que pelo preço que pagamos, não podíamos ter pequeno almoço incluído. No final, o funcionário deu-nos razão. Depois do constrangimento, do café frio. Pão do pequeno almoço não era do dia. Funcionários pouco simpáticos.

Extremt slitet hotell och kändes smutsigt och ofräscht. Tack och lov var sängkläderna rena och det fanns fungerande AC och wifi. Men skulle inte vilja bo här mer än en natt.

Die Lage des Hotels ist um 5km Luftlinie falsch angegeben. Gebucht wurde ein Dreibettzimmer, bekommen hat man ein Zweibettzimmer. Die Ausstattung ist veraltetet und die Matratzen der Betten sind so alt, sodass man die Federn im Rücken merkt. Personal ist zwar nett, dennoch spricht das Personal so gut wie kein Wort Englisch. Lage ist katastrophal, laute Straße und trotz Corona bis in die späte Nacht eine Lautstärke, trotz geschlossener Fenster, die einem Basar gleicht. Die Türen der Zimmer sind extrem Luftempfindlich, sodass bei jedem öffnen und schließen das gesamte Zimmer rappelt. Extrem hellhörige Zimmer und unangenehme Zimmernachbarn welche entweder schreien, Möbel verrücken, oder die Türen permanent knallen. Der Preis ist leider keineswegs gerechtfertigt, genauso wie die anderen guten Bewertungen. English translation: The location of the hotel is wrongly indicated by 5 km as the crow flies. A triple room was booked, you got a twin room. The equipment is outdated and the mattresses of the beds are so old that you can notice the feathers in your back. Staff is nice, but the staff speaks almost no word of English. Location is catastrophic, loud street and despite Corona until late at night a volume, despite closed windows, which resembles a bazaar. The doors of the rooms are extremely air-sensitive, so that everyone opens and closes the entire room. Extremely bright rooms and unpleasant room neighbors who either scream, move furniture, or the doors are constantly poping.