Overall Ratings & Reviews Hotel Mónaco

Great hotel, friendly staff especially Maria and Manuella at the bar. And reception desk. Very helpful

Clean and tidy room, air con perfect for the hot spell. TV full of channels

the staff were so friendly and I had great customer service. thank you so much, from Canada

2 night stay to catch plane at Faro

The property was ok. Everything was a bit dated. The pool wasn't well maintained and the breakfast wasn't good. But overall, it was affordable and clean.

We only stayed ine night. Arrived Faro at 23.00hrs so needed a hotel close to the airport before journeying on to our holiday location the next day. This hotel did the job. We didnt stay long enough to look around. The room was clean, breakfast was good and the staff were pleasant, which is really all you can ask for.

Hotel is a bit dated. Ok for somewhere to get your head down for a few hours before an early flight. However was noisy.

I checked in late, was quick & easy. Tired after a long day of traveling, I went to my nice double((king size bed) lakeside view room but neighbours were making loads of noise at 9:15pm. Could hear everything as walls very thin. Tried calling reception but no answer, had to go back down to reception, I was being seen to, by same man, he explained to the manager my situation but then 3 other already checked in guest turned up. I was left feeling frustrated for what seemed like 5 minutes and just wanted to go to sleep. I was given a new key card by the manager, unfortunately my room was facing the inside with twin beds, which were very firm & uncomfortable. I nearly fell out of the bed. There was no kettle in the room? Had to boil a pan of water to make a hot drink. There was long hairs on the floor in the bedroom & bathroom. The breakfast was just ok for me. Their rule was that you had to wear a swimming cap to use the jacuzzi & spa area. That you had to buy, I can not wear a cap due to my hairstyle, therefore could not use the spa. The house keepers were very noisy from 8am. I was there 2 nights & my room wasn’t cleaned. I asked for late check out on departure day but was advised I could not on the room i was in! At check out I handed over my key, was not asked if everything was okay with my stay? I had 2 X cases and struggling with shopping and none of the 2 people at the check in desk asked if I needed help when leaving.

Quite far from the airport, no amenities around so you have to get a taxi into town for restaurants. We had to request a room change as our initial room absolutely stank of smoke. The receptionist was great but overworked, it looked like her Supervisor was in the office behind her but did nothing to alleviate the queue of 6 customers check in - that was disappointing. Took us 45mins to check in.

Mold in shower, ripped curtains, no in room yea things. Breakfast coffee was worst I’ve ever tasted. Shuttle service not frequent, then Cab to airport only takes cash!!!

The only negative was the patio door in room 302 did not latch or lock - otherwise a good property close to Faro Airport

Hard to find

I had a great stay!

This was a great hotel, comfortable beds, spacious room, close to airport, nice, helpful front desk staff.

Staff at desk gave a key that didn’t work. She reset it and then it opened the door of an occupied room When we returned to the desk for a 3rd time she said she gave us the wrong room and gave us another key to the room beside. I didn’t feel secure.

Excellent stay!!! Front desk amazing!

Very cleans comfortable close to airport breakfast very good

It was a two day stay and it was amazing. The hotel has many characteristics and it very quaint. It had all the amenities and amazing staff. Also, it’s a six minute Uber from downtown Faro.

Hotel is tired, the room had broken tiles in the bathroom and damp ceiling peeling down to the carpet. It was freezing cold when we checked in and no excuse why they wouldn’t warm up the bedroom for me and 2 children beforehand. After a while of having the air con on we had to turn it off as it was burning the air. Check in took forever!! I travel a lot for work and don’t understand why took so long given that we booked 1 week in advance! Never had that before. And then they printed pages of an invoice!!! Didn’t even offered a digital option. We left early morning and the person at reception was not the nicest, as if we were getting in his way… would never ever stay again.

Friendly staff