9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews HF Fénix Porto

Number of reviews per page
20
40
Top reviews
philip
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was very clean and hotel staff were very friendly and helpful. Our room overlooked an enormous cemetery which was creepy, and the beds were too hard. Aside from that, very nice hotel.
Lyn
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location, nice and quiet. Great choice at breakfast. Room was kept very clean all the time. This is our second time at this hotel and it was still as good.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was excellent, staff was courteous, location good, parking excellent.
Mike
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Safe location and excellent service
Ana
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff was lovely and room was spacious and comfy. My only comment is on the bathroom door, it doesn't lock and it's clear. My toddler was shouting and watching me from the door while I was sitting on the toilet Ahah apart from that, I recommend.
Timothy
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The mini fridge comes stocked, which makes it difficult to put your own stuff in. Our only issue was that there were not enough towels one day, but not a major issue. And the bath room door is awkward--sliding glass door that doesn't allow for much privacy. Staff was great and overall stay (for a week) was fantastic. I would definitely come back.
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Veronica
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a great stay! The rooms were clean, comfortable, and well-maintained. The staff was incredibly friendly and helpful throughout our visit. Anytime we needed extra supplies, a quick call to the front desk was all it took—they brought everything up right away. One of the highlights was how knowledgeable the staff was about the area. They gave us excellent recommendations for local restaurants, bars, and attractions, which made exploring so much easier. Great customer service really made this stay stand out. I would definitely recommend staying here!
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regina
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was very clean... room very spacious....the breakfast was worth the money, a big variety of food. As per the downfall ....we had no hot water (not sure why)we notified front desk around 5:30 --6:00PM ... they noted it and was going to take care of it right away ...we went out for the night and arrived late (2:30AM) I just wanted to take a shower and go to sleep...well the problem was not taken care off. I went back to front desk at that moment now its about 3 in the morning they came to the room and realized that they will give me another room... it was 4AM by the time i went to the other room, at that time i was wide awake so i turned on the TV and guess what that was not working ...I gave up. As we checked out i was thinking that they would at least reimburse our breakfast fee or parking fee due to the issues we had but no. Anyway no more said.
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Julie
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Only one night layover on the way to Paris- wish we could have stayed another night!
Amardip
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice location and breakfast
Marybeth
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beds were hard and uncomfortable.
Amalia
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nice place stay and get around!
Jorge
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent place quiet friendly staff perfect
Alina
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excelente experiencia en los HF, recomendadisimo
Lisabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Our room was great, lots of space. Bathroom was modern and all very clean. Reception staff were really helpful with any queries we had. Breakfast was good, everything you would expect and plenty to choose from.
Rajan
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very nice hotel, clean, accommodating and good location
Tiffany
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Front desk is extremely helpful but the breakfast is not good, and mostly the same everyday.
Marta
icon-Family
Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was available 24/7, which was nice for our early departure. We were nicely surprised with the availability of a snack even when our departure was very early in the morning. Breakfast was plentiful but the space where the breakfast was tended to get crowded quickly. Room was clean and with a great view towards the ocean, however it had a minor architectural layout issue with the bathroom. Most of all we had a parking spot below the hotel.
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Jennifer
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Try
joyce
icon-
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Housekeeping was wonderful, it was kept clean. Staff was courteous. Room was large. My one complaint was the walls were paper thin. But I was tired enough to sleep through the noise
Number of reviews per page
20
40