The staff was very friendly and helpful. The lady at the front desk had arranged a box of pastries for my daughter for our first trip to Rome to be in the room when we arrived.

Great hotel. Just no iron in the room, in a separate room in the hotel. Lovely staff and location.

A great spot on top of the hill. Beautiful views if you have a room with a balcony facing the water

It was very close to our tour activities, and we felt safe walking around the area.

The hotel and staff itself was nice. But not the area.

Floor of the room dirty, bed uncomfortable, staff barely speak english, no parking even it say it does. The parking is 10 minutes away from the hotel.

We found it odd that the electricity key had to be surrendered at the front desk. While we understood the purpose, it was inconvenient to retrieve it whenever we needed to return to the room especially with a taxi or Uber waiting outside.

Everyone was so nice and helpful. My friend got hurt and was on crutches, they let us check in early and were extremely accommodating to her needs. I would definitely stay here again!

Very clean rooms and comfortable beds. Front desk was friendly and helpful. The neighborhoods wasn’t the greatest but we felt safe.

Staff was great, but building so old and electricity would cut out and not allow me to use a steamer

very pleasant and relaxing stay... Staff was super nice and accommodating and great w/ kids... would reccomend

It was a very good place to stay, close to the train station, the surroundings felt a little unsafe though

A lot of places to go visit and a lot of restaurants

The staff was kind, we didn’t like having to leave our key at the desk when we left and having to be buzzed upstairs. The location was ok, the area seemed a bit sketchy but convenient to train station.

Very hard to communicate with as they don’t understand a lot of English. They wouldn’t allow my nephew to visit us in our room so we could organise our trip together. Rooms were clean & tidy.

We enjoyed our stay clean rooms all the time , family running and friendly stuff , very helpful

This hotel is definitely overrated. The staff is very rude. The lobby lacks air conditioning and smells really bad when you enter the hotel. The rooms are clean but you can hear conversations from the other rooms as well as every time a toilet is flushed in another rooms which woke me up a few times at night. The location of the hotel is ugly. Very dirty area, many homeless people sleeping on the streets around the hotel. No shops nor nice restaurants within walking distance. I wouldn’t stay at this hotel again and wouldn’t recommend it to anyone.

Very helpful staff

Daily little cookies and toiletries. Staff very friendly. Would stay again. AC worked great.

The lady at the front desk was rude, the elevator most of the time wasn’t working..