The cleanliness of the room was excellent . The staff were helpful and courteous. The location was great.

perfect room and very big

Hotel is beautiful, full of character and in great location. The room was spotless and comfy, with very nice bathroom. Staff were very friendly and helpful. Delicious breakfast. Thoroughly recommend.

Lovely room with great bed. Excellent breakfast and the staff were helpful, friendly and charming. Will definitely return.

Hotel was nice, good location, nice breakfast. Reception people not too nice, but the rest was great.

Great room and location, stafff very helpful. Stayed 5 nights, will stay again.

The room is spacious and cosy, they clean the room everyday. Staff are welcoming and helpful. They served fresh breakfast everyday. Highly recommended hotel to stay.

Location was perfect for us and the view from both the room window and rooftop terrace were breathtaking.

Room & staff were amazing

nice area and clean room. Housekeeping is great and friendly staff.

Ceiling leaking onto carpet

Great breakfast. Friendly staff.

A beautiful spot on the water. Breakfast area was lovely. You could sit at the windows looking over the canal. Our room was very nice and staff kept it clean and fresh each day. Lovely big shower. Staff responded to concerns quickly. They were not able to fix our tv for us (but we didn't really spend time in the room anyway). Breakfast staff was friendly although the night time person at desk for key retrieval was not friendly and was always 'screening'. Also please ensure you have the city tax payment in cash on check out, as we were not allowed to add it to our bill and pay it on our card (although we did do that in Verona). The ATM in the hotel charged an exorbitant exchange rate for the cash payment. Overall, we enjoyed our stay and would recommend this hotel.

It was so beautiful

Gondola service was right next to the hotel. Excellent location!

Very nice hotel right on the Grand Canal.

Breakfast was very good, with staff very willing to prepare a special cappuccino . Mattresses in room were good, but bathroom fan and bidet stopper didn’t work. Carpets in hall somewhat frayed. Location is great, very central to everything, but not noisy at night.

The Hotel enjoys a prime location in a charming neighborhood with a beautiful view of the Grand Canal. It's conveniently situated near several vaporetti stops, making it easy to explore Venice. The rooms are spacious. However, the age of the building does show in some areas. The bathroom sink was clogged during our stay, and the shower doors were unstable, occasionally coming off their tracks. The fridge in the room was completely empty, and there were no water bottles or a coffee machine provided, which felt like a missed opportunity for guest comfort. The hotel features a rooftop that offers an incredible view but was abandoned and poorly maintained. In reality, it had a few scattered tables and was clearly not set up for guest use. Service was inconsistent. Some staff members were courteous, others at the reception were noticeably hostile and unwelcoming. The hotel is also understaffed, which may explain the lack of attentiveness. Breakfast was limited and repetitive. On top of that, we were mistakenly charged an extra €20 for having breakfast on the terrace despite never having eaten outside. At checkout, we were given someone else’s bill, and they also added a city tax for our 4-year-old child, which should not have been applied according to local regulations. Given the high room rates, management is relying solely on guest turnover without making any efforts to enhance the guest experience or create a welcoming atmosphere that could enhance the experience.

Great breakfast included each morning and a very friendly staff.

Beautiful hotel right on the water. The room had a balcony overlooking the gondolas. Great location. Nice breakfast included. Room was spacious. Great value