The room smelled very poorly, if I was staying longer than one night I would have asked to be moved to a different room or probably left the hotel all together. The front desk staff could be a bit more friendly. I simply asked where to get a taxi and if they routinely came to the pickup spot that they instructed me to go to and his response was, "I don't have a crystal ball." Not everyone is from Oslo, or Norway, so taxi stands may not be something everyone is familiar with. A little understanding would have been appreciated. The only positive of the hotel is they do have a very good breakfast.