Overall Ratings & Reviews Chateau Grattequina

Its outside of Bordeaux across the river in a farm like setting. Its peaceful and gorgeous with an excellent staff!

A beautiful chateau with some very nice amenities . However, more renovations are still needed. The staff is small and at times stretched to accommodate all guests. I do say the staff works hard to try make everyone’s stay perfect.

So beautiful! Add one are too expensive and some should be included in the price.

This is an absolutely stunning property set alongside the beautiful setting of the River Garonde and slightly out from the busy city of Bordeaux (approx 15 mins by car). The large room (#10) looked onto the river at the back of the property and had a very large walk-in shower and a bath, 2 sinks and separate toilet room. Slippers and dressing gowns were provided. Very comfortale bed. Breakfast was lovely, although a little overpriced at 22€ per person. Having been in touch with the property prior to arrival about dietary requirements, they were able to cater for that for me. Unlimited tea, coffee, hot chocolate was available. Wine by the glass from a machine added to your tab and payable at the end of your stay. Pool was perfect, and there was also a sauna next to the pool. Poolside towels were provided. The 'menu' available is more q snack menu but delicious. The one downside for you to be aware of with booking through Expedia if you choose the option to pay at the property, they required a pre-authorisation check before arrival, which actually took full payment albeit showing as a pending payment. Upon departure, the property insisted we had to pay the amount again, so in theory paying twice at that point. A week after our stay, we still hadn't received a refund contrary to what we were told, so I again requested a cancellation of the pre-authorisation payment from the property directly and finally got the pending payment money back. Fantastic stay all in all. Will return.

Fantastic Chateau

Limited activities in the area but a nice property to relax at.

Very nice room, swimming pool was good.

Beautiful and the people very nice

Probably the best place we’ve ever stayed! It feels like something out of a fairytale. The grounds are absolutely beautiful. The staff is always extremely friendly and ready to assist with anything you may need. If this resort had a full service restaurant it would be the greatest place EVER! Even without it they do have a really good breakfast and some great snack options like cheeses and bread. The pool is lovely and the ambience is just out of this world!

The Chateau is a lovely building on the Garonne a few miles outside of Bordeaux. The room was large, clean & tidy and very comfortable. It is an ideal base for exploring Bordeaux and the surrounding vinyards. There is also a nice pool in the grounds. Breakfast is provided (at an extra cost) but there is no restaurant for dinner. There is a room service menu but it's not very inspiring. It is much better to go out to a local restaurant of which there are quite a few in the immediate area. While we were there the hotel had several events in an annex building but they did not disturb the hotel guests. The hotel has an ev charging point. You will need an activation card that you can get from reception. There is a 10 euro flat fee for each day that you use it. A nice hotel but perhaps a little impersonal.

Hotel room didn't lock the first night. Everything was unsecure and management was miserable to deal with. Propped items up against the door at night to prevent anyone from entering room. Furniture dated and stained, staff was lackluster, overall experience was a total bust. Utter lack of concern for our privacy and security of valuables. Would not recommend!!!

Fabulous place to stay but you need a car as its a bit iut of town but we loved it. So peaceful and the grounds are stunning.

Lovely location Thoroughly enjoyed our stay

The property was beautiful. Staff very helpful and friendly. Really enjoyed our stay and would recommend to anyone. If you are looking for a place out of the way, easy to drive to and quiet with views of the water this is the place. Note: the facility does not have a full menu for dining options but lots of options near by.

We were the only ones staying on the property, so romantic and beautiful. The staff was helpful and the food and wine were great too.

Our family thoroughly enjoyed our stay. It is an absolutely beautiful property and the service was fantastic.

Fantastic place , great stay but the billing was an absolute mess! This was paid via hotel . Com rewards and card 5 months before so coming completely paid for the room. 10 days before the stay the hotel took a massive pre authorisation charge which withheld money in my bank account. After much trouble to contact hotels . Com it got released, then on check out they tried to bill the already paid rooms , again I had proof they had been paid so all was good . Paid our extras then the next day the hotel billed me for the already paid room! I have now paid the room twice over and if you count the pre authorisation I paid it 3 times! Am awaiting now to get my money back from the hotel but due to a holiday it’s not straight away, but I will have to pay my bank charges. This had been a farce and ruined a great stay!

This Chateau is even more stunning in person. Located about a 20 minute drive from downtown Bordeaux, it offers privacy and relaxation on a quiet river. The rooms are spacious, clean, and very comfortable. The staff was extremely helpful with all requests and the breakfast was delicious. They even upgraded our room for our honeymoon! We look forwarded to returning for years to come!

Stopped at Chateau Grattaquina in our way through France. Arrived late but manager happy to make food for us. All the COVID restrictions were evident, room was clean and very comfortable. Surroundings were excellent unfortunately we didn’t get to enjoy the pool or river boat trips but will definitely go back. Definitely recommend if you want to spoil yourselves.

Like being way out in the country when you are actually not far from downtown Bordeaux. Great decor, views, staff...