Overall Ratings & Reviews Riad Fès - Relais & Châteaux

Absolutely beautiful property with most professional staff, specially Anvar at the restaurant provided us with excellent service and friendliest smile every night. Thank you for memorable stay Riad Fez.

Great property. Service was ok.

Great location. Service was not that great

Difficult to find with little signage. Shower drain clogged Staff could be friendlier. Water pressure was excellent! Breakfast was good Toiletries brand were great!

Riad Fes is a gorgeous property with Moroccan architecture and decor at its finest; it perfectly combines unique character and luxury. The rooftop has beautiful views of the city and Rif mountains. Anoüæŕ was a great bartender and server who was so happy and helpful. He went above and beyond to make us comfortable. We really enjoyed the Andalusian music at dinner and the musician Bernise was very welcoming. We recommend trying the eight Moroccan salads at the Restaurant Gayza. The Valentine’s Day rose petals, Fez traditional hats, and heart-shaped pavlova and chocolates were very cute for celebrating. They easily coordinated day tours and excursions for us. We were confused by the light switches in the room and the luggage service was delayed but were minor inconveniences. Most guests were American as well. All in all, it was a wonderful 3-night stay in Fes!

In offered one night coupon however I stayed 2 nights

This hotel was one of the most gorgeous properties I have ever stayed at. It’s hard to overstate how beautiful it was inside the hotel and the rooms. The staff was more than welcoming and remembered us immediately. The food offered by the hotel was phenomenal, really providing a taste of Morocco. They offered to set us up with a licensed tour guide to take us around the Medina. Everything was immaculate and would stay here again! The only downside was the Spa didn’t seem accommodating to booking after arrival

Just off a busy street of souks, down some quiet alleys, this riad starts gives a very unassuming impression that is quickly subverted once you pass through its door into the palatial lobby. In comparison to other Moroccan cities, the riads of Fes have a grander feel with high, reaching ceilings, but this is above and beyond the others I have seen, with luxury in every detail. The space itself was beautiful, the room we had was lovely (pics in the listing are accurate). We made use of the hammam and spa services and would recommend those as well. Sitting in the common area after our massages, drinking tea while the impossibly long, light curtains swayed gently in the air currents was one of the most relaxing experiences in recent memory. While we didn’t eat there for dinner, we had drinks at the bar on the roof for sunset and by the fountain in the evening and if you’re through exploring the city, these are great options to unwind. All in all, we were incredibly impressed with the riad and would stay again in a heartbeat.

Lovely property and very kind staff

Wow what a beautiful riad! Great location and beautiful space and amenities. Service was wonderful as was dining.

Beautiful property that is amongst the very best

A beautiful Relais and Chateaux property! Accommodating and helpful staff. The best Moroccan food we’ve tasted.

Riad Fes is an absolute gem. The property and rooms are gorgeous, refined, elegant. Don’t miss sunset at the rooftop bar. Staff was wonderful, and the food was excellent. Highly recommend.

Needs improvement. Staff is not so friendly. Breakfast is poor.

A beautiful hidden Riad behind the city walls.

Beautiful interior, great service

This hotel is lovely and lives up to all the hype from the other reviews. The space is gorgeous. Staff is nice and friendly. Plenty of good things to say there. Generous welcome and breakfast offerings. That said, we had an issue with cockroaches in our room throughout our stay. The staffs response was mixed when alerting them. Some seemed shocked and some seemed “yeah, it’s hot this time of year, it happens”. They sent housekeeping on both occasions and were overall apologetic. Just something to be aware of.

Fantastic and luxurious.

Really great place

This property IS beautiful. However, due to our status with Expedia, we should have been offered a room upgrade. The one we were in was dark and small. The worst part by far, was the fact that there was no alcohol being served. We picked this place because of the rooftop bar overlooking the city and due to Ramadan they wouldn’t even allow guests to drink (which was not an issue at any other hotel we stayed at in Morocco). I think for the price, this should have been told to us prior to check in because we would have opted to stay elsewhere. We had a few things organized through the hotel, everything was a half hour to an hour late. And getting here if you are driving is NOT easy. Google maps will tell you it can get right there but it is in a walking only zone. The chaos caused a lot of stress. I have been at other hotels where if this is the case they message you ahead of time with parking instructions and coordinate a time so that they can meet you to help with bags. The staff here WAS very helpful and friendly and we had no issues with them at all, they were lovely but this is just not the standards we expect from a Relais & Chateaux