Great holiday good location lovely and clean

A clean, well maintained hotels with excellent views.

Let me start with the positives: the hotel is conveniently located, close to the beach and a short walk from town. The lobby is beautifully decorated which gives it a nice first impression. Having said that, we had a very poor experience at this hotel for a few reasons. The rooms are tiny so don't expect much comfort or luxury. They ticked most boxes for a 4 star hotel by doing the absolute minimum: most amenities are there, but crammed into a space the size of a caravan. But the worst part was how noisy it is. There is no form of insulation, so you hear everything the neighboring guest say or do, even when they have the tv on. Unfortunately for us, in our case this went on until the early hours of the morning. When informing the staff of the hotel, they didn't really address it or what they did, had no effect. We pretty much had three nights there with little sleep. Also, cigarette smoke came into our room from the next balcony throughout the night. I would strongly recommend choosing a different hotel.

Quiet location and just across road from the beach which stretches for miles. Spotlessly clean throughout. Food very good and varied at breakfast.

Great view of the beach from our room. Breakfast is really fresh and topped up regularly.

The room was fine although there was a really bad odour / musk smell all through the floor of the hotel that was really impossible to avoid. No matter if you opened the windows. I asked to move rooms but they weren't able to. Wouldn't stay here again. Disappointed.

The staff were very helpful and the view from the rooftop bar was amazing.

Room was as described with a partial sea view. Balcony was nice to sit out at and enjoy the sun.

View was side on as booked. Did not have breakfast.

The room ( and view of the sea) was perfect. The food in the restaurants was amazing. The staff were attentive and knowledgable.

Stay was amazing. Was there during off season so dinning was limited for choice. Staff was great.

Great Hotel, Sky bar, Spa, Restaurant and pool. We were a little disappointed with our hotel room. No bidet in an otherwise good bathroom (a must in hot climate). Our room was on the first floor corner with restricted sea view that left us slightly disappointed. Would we recommend this Hotel- Yes, just request a higher floor!

Quiet and nice beach

Hotel Review Things I Didn’t Like 1. Refrigerator Issues – The in-room refrigerator didn’t keep drinks cold. We solved this by bringing our own cooler and filling it with ice each day. Unfortunately, the hotel doesn’t provide ice, have an ice machine, or even sell ice. 2. Weak Air Conditioning – The A/C blows air, but very lightly. Even with the thermostat set to the lowest setting, the room never got truly cold. 3. Low-Quality Towels – For a four-star hotel, the towels were disappointing. They felt cheap, as if they came from a bargain store. 4. Bed Design – The beds aren’t attached to the wall. If you’re traveling as a couple, expect the bed to slide around the room. 5. Restaurant Experience Unknown – I didn’t eat at the hotel restaurant, only the free breakfast that came with my upgraded room. Things I Liked 1. Breakfast Variety – The breakfast offered a good variety of items. 2. Spacious Shower – The shower was large and very comfortable. 3. Daily Housekeeping – Our room was cleaned every day and stocked with fresh (though still cheap) towels. 4. Balcony View – We had a balcony with a beautiful beach view. 5. Prime Location – Just a two-minute walk to the beach and about ten minutes to shops and restaurants. 6. Nice Pool – A good alternative if you don’t feel like going to the beach. Other Notes • Parking – Shaded parking is a big plus, but you need to reserve a spot. Otherwise, you’ll be parking in the hot sun. • Staff – Friendly and polite. No complaints

Such a relaxing stay! Beautiful decor and the dinner was fabulous! So delicious!

The staff needs to be sent on service minded training. Grumpier staff I haven’t seen in a long time. Further, they will not open a bottle for you and tell you it’s not allowed in a very bad way. They will not lend you glasses and again they will tell you that in a very rude way. If it wasn’t for the excellent food in the restaurant I would have rated this place even lower.

Good Reception with friendly staff, but we were given a broken key for the room and then got blamed for breaking it which was rather annoying. We were booked for a 3 night stay, but left after 1 night which incurred a full nights penalty payment. Pool is not adequate, the picture they use is for the Spa which was not open while we were there, and it is separate from the hotel over the road behind a corrugated metal fence and a locked gate which we were given another key for, rooms are basic to say the least, and the Hotel is in the middle of nowhere, nothing around about. The Restaurant on the other hand is pretentious, with nothing really on offer for lunch, even a salad is a 'salt fish ensalada' for around 22 Euros, and the staff seemed a bit aloof. In contrast, the breakfast was very poor. The hotels saving =grace was a very well kept beach nearby, but 25 Euros for 2 beds and a brolly.

Air conditioning was terrible the receptionist came up looked at it and said it’s on

Lovely hotel. V modern with ocean touches. V nice decor and clean. Roof bar is great and the beach is just a few steps away!

Very clean and tidy, not far from the center of guardamar de Segura, staff friendly and helpful at all times, restaurants well worth a visit.