Overall Ratings & Reviews Aparthotel Basztowa

Rude personal, not convenient, olddd, not the fourth at all for the money.

绝佳位置、去火车站和老城都一步之遥，丰富的早餐、退房后免费行李寄存、及时周到的服务，非常满意的入住。

My only comment is that the room was up some 50 stairs and that was hard on my old bones. Aside from that the stay was lovely

Nice room with cooking facilities.Clean .Within walking distance of all forms of transport

It was a two minute walk from Old Town and two minutes from Train to airport. Felt very safe as well. The man at the desk was super helpful when I was trying to order an uber. Highly recommend this place!

No frills option for a one night stay. Very happy with our choice. Great location and comfortable bed. Slept soundly.

Good place to stay. Staff was very helpful. Good value for money, including the breakfast.

This stay was better than we expected in terms of space and quality of room. There was a mini split but it did not reach the other second room even with the door open. There was a man passed out across the window on the ground and which was alarming. Overall, close to train station and good price for 1 night.

Hotel is in a great location with a tram/bus station outside (can be noisy sometimes) and just a short walk from the old town and local mall. The beds/pillows aren’t the most comfortable and it took me a while to fall asleep on them.

Everything was fine, location is great but the only thing that made our stay bitter in the end is the guy from reception asked us for money for helping with the luggage, BUT, that hotel does not have an elevator and no way us 2 tiny girls could carry all that stuff. If you do not have elevator you should have free option of help with luggage and not require money for “convenience “ because you not having elevator it’s huge inconvenience!!!!

Convenient location and a beautiful historical building

Great stuff, clean and comfy rooms

Good location , helpful staff,but air conditioner wasn’t working and they knew about it but they werent going to repair it. I was told that I couldnt be certain of getting another room as many guest were due in. It was too much of a hassle and I decided to live with it. Staff otherwise helpful though I would say if you don’t like the stairs avoider. They put me on the 3rd floor and there were 7 flights up to the floor

The room was lovely with plenty of space. My room faced the street, so there was often the sound of trams passing by. The included breakfast offers a wide variety of food options. Location is ideal, with easy access to multiple tram lines, short walk to train station and Old Town across the street. The only negative for me was that the restaurant and lobby were in the Hotel Polonia next door, so you had to go outside to get to them. There are no elevators.

The room was clean and well maintained.

This place is located on a very noisy street, which is the main street with trams. When I asked to change the room, they replied to me immediately that all rooms are occupied without even check the computer. This is ridiculous, because I checked in at 1pm and asked to change the room at 1:30pm, how they know that all rooms are occupied when it was 1:30pm? For example, the room #3 (same standard, quiet room, facing the backyard) is empty during my stay. So definitely they lied to me. I kept all the videos for the facts I stated here.

poland is so beautiful place i love krakow

I liked Aparthotel because it is a building of old city Krakow. It does not have elevators but staff helps you take your luggage up or down at checkout.

Very satisfied. Friendly staff...Dorotha, Jurel and George

Not a hotel! No reception at all, in an old building, no people there, feel very terror and unsafe, we moved out and booked a new room in another hotel.