I read the other reviews on my way to the hotel and to be honest was a bit apprehensive. This is a budget hotel close to wembley arena, and to be honest you get what you pay for. We arrived at 10am and check in wasnt until 2pm. But we were accommodated with another room as ours wasnt ready. Maybe our allocated room would have been better, but the room we were given was adequate. We were told early checkin was an addional £20 but this was wavered. Our room was in the basement so no windows, but air conditioning and a fan were provided. It was 37 degrees outside so we were delighted with the coolness of the room. All staff were friendly and pleasant. If you want the ritz comfort and style then this hotel isnt for you. If you're happy, like us with a buget stay close enough to tavel by bus to wembley arena then this place is 100% fine.