The staff were very pleasant, hospitable, and very helpful. The hotel is not in the city center, but it is situated near both tram and underground stops, making travel throughout the city easy. The breakfast was extensive and good. The apartment we had was clean, in working order, and spacious. The laundry facilities were very helpful to us during our 2 week trip abroad. The hotel is an extended stay type hotel and as such, has some self service elements. We enjoyed having kitchen facilities and a dining area in our apartment. I would recommend this hotel.