The music was very loud in the lobby, making it hard to understand the person that was trying to provide check in service.
The beds in our room were absolutely horrible!!! They were very hard and the pillows were very, very soft. My husband had to use three pillows to try to sleep.
The hotel only had one elevator in use, as the other elevator was broken. It made it very inconvenient as there was some sport teams in the hotel, which meant the wait times for the elevators were long. The doors on the elevator would close very quickly, not always allowing everyone that was waiting to get on the elevator.
The room was very clean.