Overall Ratings & Reviews Clarion Pointe Sulphur - Lake Charles

I stay here often. This time the shower ran for 1 minute and then stopped running. I tried turning it back on ..it made very loud banging sounds in the pipes..brown water came out and then it just completely died again. I called the front desk . she's very nice - and I know it was late but she didn't offer to move us, just said it was really nothing that they could do so late..it was about 3am. I was going to reserve a 2nd night but I got up at 6am and left so I could get back home all the way back to Texas..AND SHOWER. I have started looking at different hotels in the area to try because 1 time they gave me a room with a dirty bed ..they quickly came and fixed it but it had been slept in. I had a room with bugs in the tub before. I was up all night once because a couple was literally fighting...that only happened once but it was not good. They did not call the police and it lasted a long time. The staff is really sweet but the rooms definitely need a little attention... especially the plumbing and nasty tubs.

Good place to stay

Pretty basic hotel. A/C wasn’t working fully, may just need simply maintenance. Overall not a bad nights sleep for the price.

Nice stay...breakfast only had waffles with no meat or eggs. Front desk clerk never greeted the customers coming or leaving. Overall, a great stay and a lot of restaurants nearby.

Good

We rented locally as the weather turned fiercely cold, for native Louisianians and we sold the home after Hurricane recovery and bought a big camper to live in. We were very comfortable, safe and sound. This facility is very clean, they respond quickly to your extra needs if they are equipped to do so and may go out of their way to make it happen. Quiet place. Right off the interstate so back in the interstate is a no brainer. We had a hiccup in our plans and cancelled the rest of the week with no complaints from owners at desk. Very kind management and employees. Would def do a runaway if I just needed a breather from life for a few days.

The pool is super refreshing!

The water came out yellow when I went to take a shower. I had to let it run for a few minutes before clearing up. The inside of the bathtub had some rust around the tub. I will say it was very interesting say the least.

Very nice and clean! Definitely will be staying here again!

3rd time staying at this place and will continue every time I am in this area

‼️DO BOT STAY HERE ‼️ Charge you 100.00 dollar incidenty fee plus 2.00 apart from booking!! They Claim they will put it back in 3-5 Business days ,called Hotel and they changed date 5-10 business days never had a Hotel take this long for reversal!! I would not pay 177.00 for a room here !! They room was ok AC unit was filthy was spewing out black stuff from it bed was ok . Need less to say still waiting on my reversal!!

Smell moldy and ac sucks. Also breakfast menu is mid. Not bad for the price I guess.

Property was excellent. But they charged a 100$ deposit to my debit and there was a 10$ fee that “Expedia doesn’t collect” for us. I just wish once that the rate I’m quoted is actually what I paid.

The employees were friendly and helpful

The staff was attentive. There was mold on the lamp shades and the bath tub wasn't in the best condition. The pool was nice and clean. The eating area was well kept.

I liked that it was nice and quite. very very clean. The clerk at the front desk was super polite and very helpful.

The property overall was clean, had a good smell, but it was somewhat dated and in need of upgrades. The front desk person did not smile, but when I needed help, he came quickly so that made up from the unapproachable look. Overall for the price, it was fine. Convenient location, but needs a generator in case of bad weather.

The Staff was friendly and location was convenient

The kind size bed was amazing. Very comfortable. We had a good night stay.

It was cool. The worse thing about it was the breakfast. They shouldn’t list that as breakfast. That really was the only disappointment. It’s a beautiful hotel. Clean and comfortable.