Loved location facilities all of it

The property is in an excellent location close to the beach. The staff are friendly and attentive, and the cocktails are some of the best anywhere. Our biggest disappointment was the room. It was quite small and there was no air conditioning at a time when the humidity was at its highest. There was a fan but that was useless because it was so noisy. We also reported that the extractor fan in the toilet wasn't working which added to the heat, but it never got repaired. When we left i asked if they had rooms with aircon and was told yes they do have some. When paying over £625 a night for accomodation, food and drink, I would have expected at least that!

Beautiful hotel with a spectacular view of the coastline. Service was brilliant and we loved how family friendly the hotel was. Would happily come again

Always a perect stay, love it here. Comfy bed, great location and great food.

Lovely property. Well maintained, beautiful landscaping. Room was nice, a little warm but hotel provided fans. Would have liked to have planned a spa day, but they were fully booked. Food was wonderful, especially breakfast. View of bay was excellent. Staff were incredible and professional. Lasting memories for our few days we spent there.

Love this hotel!

Hotel was excellent

Lovely and quiet hotel with great sea view. The bed was super comfortable and the staff was very friendly! Some interior and the outdoor pool area could be more modern, in my opinion. The breakfast was good, but could have had more options to choose from. Besides that, everything was excellent! Thank you so much!

The staff definitely make this hotel, they were very helpful/friendly/welcoming. The facilities in my room were excellent, however there was a lot of noise from the kitchen/restaurant downstairs- It only bothered me a little. Overall a positive experience.

Great staff and my husband had the best fillet steak he has ever eaten.

The room I stayed in had no air conditioning so had a few nights of uncomfortable sleep. I was not aware at the time of booking that not all rooms had air conditioning in them . Staff were very helpful & friendly & service was exceptional.

This is an amazing hotel....heated outdoor pool, spa, 1 min walk from a cliff view, 5 minutes from a beach. The staff are all so nice and friendly the only negative thing i have to say is the shower in the room was terrible.....better off showering in the spa showers

Just what a hotel should be like. Great area, great service, food was lovely! Room was good, shower brilliant and very clean overall. Great service, highly recommend!

Property was very nice, but I think it would look a lot better if they cut all the ivy-which is all over it at the back there was no glass in the bathroom to rinse your mouth with and there is no shelf to put all the towels on. They are just shoved on top of a radiator overall not what I expected sorry.

Stunning views. Excellent facilities. Comfortable beds. Warm outside clifftop pool. Food excellent and good value. Suited my limited mobility as everything conveniently located. Will be going back.

I had a single room and it was too hot - needs air conditioning, I couldn’t sleep. Also poor mattress. I was due to stay another day but am exhausted. Plus no refund for extra day!! Breakfast was normal 2-3 star buffet. Luke warm.

Lovely hotel and spa, only down side would be not being able to us the pool and gym before 8am.

Excellent service from staff polite and very helpful, had a single room it was clean and serviceable but slightly overpriced however I would be happy to stay again

This is a beautiful hotel with fantastic staff …. We can’t fault it at all!

We had a lovely stay in a standard double room with sea view. The room was very clean and comfortable. The outdoor pool was lovely to swim in on a fairly cool April day, and the rest of the spa was great too. Breakfast was excellent - a very wide range of options including freshly cooked full Cornish. The coffee was rather weak, that's personal taste and the only thing I wouldn't have again. We loved the location. We wandered to Carlyon Bay, and along the coastal path - Charlestown harbour is only 15-20 minute walk to the west. Such a beautiful place for a night away. Very convenient for the Eden Project. The staff in all areas of the hotel were very friendly, polite and attentive.