Overall Ratings & Reviews Barceló Bávaro Palace - All Inclusive

The staff was less then helpful , while eating at the French restaurant there were cockroaches crawling all over the wall behind my girlfriend. When we brought it to the attention of the staff they showed no concern, we left and they escorted another couple to that same table.

The rooms are very outdated. The food was always cold at the buffet. The food was average at best. The pools have tiles missing or loose. The staff was not overly helpful. High points: The grounds are beautiful. The beach was wonderful. There is good night life entertainment and activities.

I was disappointed with the resort. The condition was nice. Rooms clean and spacious. Check in was a disaster. It took us close to 90 minutes to check in. There was a group checking in having issues. It took most of the staff to work with them. Instead of moving them to the side and continuing to check in those that arrived, they remained in the middle of the desk. There were people moving from line to line to get checked in. Guests were arguing over who was next. Staff was rude and dismissive at the situation. Next was guest services to make dinner reservations. Most restaurants were full or had only spots after 10 pm but you can’t reserve till you arrive. The food was mediocre at best. The seafood restaurant was the worst. That food was nearly inedible. The buffets were ok. The Mexican and Japanese were not bad. The Spanish restaurant had by far the best food and the only place I would say was what I would expect from a resort. Soda machines had no carbonation at any time during my stay at any location. Restaurant service was ok but slow. Place settings were rarely ready when we sat down. The tram to take you around the property was supposed to come every 10 minutes. Most times we waited at least 45. Pool towels were being stolen everyday. We had 2 taken. We let the staff know. We were told too bad you must pay for a new towel card $20. The shows were also not what you would expect. Think middle school talent show. Overall not worth the money we spent.

Not a good experience with the staff. Not very accommodating. The restaurants are always full and the staff doesn’t speak English

Excelente I Would recommended to everyone

Okay so I’ve never done a review because I’m not picky at all so take this for gospel. The Miramar buffet has horrible tasting food. Even the pop is gross! You have to make reservations at every other restaurant but they don’t tell you that until you try to go there. We got one reservation before we left at the Japanese restaurant and it was really good. They snuck us into the Mexican and it was good as well but not super great. The rooms are outdated and have black mold spots in places. The pool area smells disgusting especially near the center hangout area as there are rotting fruits from drinks, cigs, and garbage. The staff dumps old drinks in every single bush as well I noticed so I would guess that’s part of the smell. There’s also a pretty big language barrier which I get you’re in their country but all other resorts I’ve been to are much easier. Overall don’t save the money, spend more and book at a better place.

Warning!!! Poisoning food ! Horrible experience!!! My son went to the emergency (that is VERY expensive in Punta Cana !!!) where analysis confirmed it was bacterial infection from the food! I had gastrointestinal problems as well ! They didn’t compensate anything, they didn’t offer anything!!! I’m still waiting response for my official complaint (2nd month) no any reaction from administration…. Plus property is very old this hotel requires total renovation especially rooms Times ago this hotel was nice (great ideas) but it needs to be fixed!!!!

Everything was excellent except that they never have reservations available and they don’t even try to get you in a waiting list or something. They buffet food was horrible nothing authentic they only good thing about it was the fruit and the fresh juices. We had to go outside of the resort to eat because it was that bad. Service and entertainment was amazing.

Our stay was great, nice room, Bohio buffet was amazing. Restaurant reservations were limited for dinner though. That was probably the only down side to our stay. Shops inside hotel do not accept cash.

All the workers were grest

The food was not good at all at this hotel . The shower had mold but it was fixed promptly. The staff was cool and it wasn’t much to do at the hotel besides pool & beach .

Pretty unique

Beware any one booking ...All Inclusive does not include shuttle from airport to hotel and back ...this was first time we experienced this booking an All Inclusive! The food was outstanding...variety and quality. Communication with front line staff was difficult ...language barrier made service disappointing.

There was a train shuttle that was convenient for how big the place was, but overall - poor quality service, this place is all over the place with poor management. Short staffed. Our cleaning lady in the room was good and on point. But just the resort itself- I do not recommend. They used the lowest grade alcohol and I don't drink to care so much. But to see so many vomiting and sick around the resort was very unappealing. The buffet food is almost the same exact food every single morning and lunch time. Didn't eat dinner at the buffet. Restaurants didn't have the best food either. Food quality 2.5... my stomach was upset for most of the trip. Just an overall NO for me. I would never recommend nor go back even if it was for free.

We have a very mixed review of this property. First off, it was beautiful! Well kept, grounds were clean (after they picked up the garbage from spring breakers), pools were warm-ish and clear. Food was mediocre at best and as usual, extremely difficult to make reservations at any of the restaurants. Although it says they are a VIP Access hotel, they do NOT offer upgrades which we were told upon check-in. On the booking site, it says "All onsite activities and use of facilities/equipment are included" but that was not true. You had to pay to bowl ($15/per person/per game), pay for use of the pool tables ($8 for 1 hour), one day the waterpark was free and the next it was $10/person. Also, room service wasn't free which I've never had happen in an all-inclusive. Housekeeping was polite and efficient but the room itself could've used some attention. No door on the shower (when you're with your kids) it'd be nice to have a little privacy. The lights were all or nothing and the ones over the bed didn't work. The balcony whirlpool was a nice surprise. I would definitely stay in the area again but the amount of unsupervised 18 year old's was a turn off so not again over spring break. If I could separate reviews: Property 4.5/5, Food 2/5, Pool 4/5, Shopping 5/5, Ocean/Beach 5/5, Rooms 3.5/5.

This is my second time visiting this hotel, and I highly recommend it. The beach is beautiful, the restaurants are varied, and the service is excellent. You have everything you need to enjoy your vacation with friends, family, or partner.

DID NOT LIKE: overcrowded buffet, quality of food extremely lacking, absence of shade/umbrellas on the beach, staff not sufficiently fluent in English, instructions where you can eat were not stated clearly ( all-inclusive but some buffet asked for additional charge to use) DID LIKE: beach, swimming, sea

The pools are beautiful. A lot of onsite activities, pool or beach volley ball, kayaking, hobie boats, balls are ok in the pool. The rooms are modern and clean. There are plenty of dining options, something for even picky eaters.

Good service!!!

We liked the room. It was very nice and clean. We did not like waiting 5 hours for it. All of the extras were not really explained. We had a butler but had no clue until our last day.