I loved the welcoming basket. It was full of goodies and some extra water. Totally unexpected 😲 The rooms were well appointed, I enjoyed the hot bath and the bubble bath. Very relaxing.

บริการไม่ดี อาหารเช้าไม่อร่อย มีตัวลือกน้อยมาก ห้องไม่สะอาด ห้องอาบน้ำไม่สะอาด ผ้าเช็ดตัวเช็ดหน้าแข็งมาก ที่จอดรถน้อย

This hotel Empress Chiang Mai is Very Good.

The room is very nice, very clean, there are snacks and fruits to eat, no extra money. Good service staff Very impressed

The room is spacious, clean, fully equipped. Got a new building that was just completed last year, the more it looks good, the staff is good, there is complimentary stuff. For a lot of guests, fruit, drinking water, juice, the price paid is worth it.

Great services. Shuttle van to the airport for free. Complementary snacks and tropical fruits. Staffs are polite and helpful. The room is clean and spacious. Lights in the room are quite dim but other facilities are working properly. Powerful shower with adjustable hot water make it more pleasurable. Housekeeper cleans up every day.

How many times have you been impressed every time? Clean rooms, lovely staff, very good service.

Very good. Good hospitality. Flowers, fruits, snacks, GN cards. Free airport delivery.

Large hotel, spacious room, clean Excellent service staff, suitable for the price

Very good, lovely service, impressive, friendly, good value for money. Have a chance to come again

Excellent services and complimentary.

Staff were so nice. Room is ok. The location is also convenient.

Excellent service. Friendly staff. Recommend this hotel very much

Lovely room and friendly staff

Near to convenient. Walking out to the market is easy.

Quite a few blankets. The hotel offers fruit in the room.

I've chosen to stay at Empress because closely to the conference venue. It's an old hotel but fairly maintain.

Very good service, attentive guests, have a goodnight roses every night, polite staff, clean room, no dust in the nook.

Clean atmosphere good service good offline

Czech Day Everything above expectations. Impressed staff and service of the hotel so much to think back to the hotel again. But until the day of checkout Everything changed Humorous front face Do something slow Employees at other points of interest, but will talk to each other. I have to wait for the staff at the baggage place, which should be located. But I lost 5 minutes to know each other. But when the Czech out. Immediately say "Check out." The status changed from the guests to the hotel, who came to the hotel for help. The hotel did not get any benefit immediately.