Overall Ratings & Reviews Microtel Inn & Suites by Wyndham Toluca

No tienen shuttle al aeropuerto y en la página sale como servicio

i booked this hotel because of the shuttle service to the airport and there’s none, it’s not available anymore, expedia should change it and don’t offer that service if they don’t have it

La reservación indicaba transportació incluida hacia y desde al aeropuerto. Algo que no fue respetado y conllevó a que yo tuviera que pagar por dicho servicio.

This hotel is located 2 hours away from airport and it will cost $ 150 usd to get there from airport I don’t recommend it.

I was given a room and when i went someone was already sleeping in the room. Given a second room and there were blood stains on carpet and sheets. Finally the third room was okay. Hotel is old and needs a refresh.

Un lugar seguro

Seguro

Recomendado

Excelente servicio del staff

Bring a was rag. 20 min walk to there mall. Room was small. Breakfast at 7 am it was dam near all gone at 708am.

Clean and tidy. You get what you pay.

Property was a bit dirty around the building and while rooms are OK. Some work can be done in the bathrooms. Shower head was falling all the time.

Clean rooms Not enough towels and toilet paper But clean Little noisey from traffic

The shower has no water very limited. We stay 8 days and we changed 4 rooms. None of the rooms were in a satisfactory condition

It is unfortunate that this hotel does not offer a free shuttle normally but only on request at least 24 hrs before arrival. I made a same day reservation and could not get a shuttle. Had to cancel and get refund

Pretty neat hotel and staff service is excellent

We never got there. We called the hotel, they didn't have our reservation, then the person at the desk hung up on us.please reimburse our credit card. Thank you for your help on this matter.

Good place we stayed for a night

No airport transportation. It was listed as one of the services. The property was ok but it needs more attention to cleaning and maintenance, the bathroom sink had a leak.

The Hotel is OK. Its kind of isolate from accessible walking areas. The shower did not work correctly. Have to get the manager to do something to fix it, and they try but still not good. I can not give an opinion of the breakfast since I did not hav the opportunity to get any. I went to relax and part of that is not getting early. The breakfast hours I can said that are not good enough. They are from 6:00 am to 9:00 am. I would have to get up early to get at least coffee but it would defeat the purpose of trying to rest