Just a little underwhelming

great winter sun

The hotel is great in general. Showers will need some upgrading. Very close to the airport. Lovely staff except for one female at the reception. Dinner Buffet changes theme daily which is good. Quiet and nice crowd. Bonus point goes to the activities such as bingo at 5 pm.

Pool gets very busy, besides that it was lovely!

Has good numbers of pool but it was far from good tourist area for water activity

Amazing hotel, rooms are very nice and big. A lot of great food options and the pools were amazing too

adult pool, quiet in rooms, yummy food, night food, nice staff, remembered us, pillow options, bed, shower, few bugs, hike, walking to ocean, clean, close to airport. We didn't need one, but we found out that there was no nurse or doctor on the property. It's nice when there is one.

Special thanks to the entire staff for their responsiveness and kindness during the stay. I also appreciated the walking/running trail for my morning runs. There is something for everyone at the resort.

The hotel was clean and check-in was smooth. We arrived early and could leave our luggage while enjoying the pool. Food is mainly one buffet with discounts at the other two restaurants, and while bars/snack options were good, for the “all-inclusive” price it didn’t feel worth it. Luckily, the nearby town is walkable if you want additional dining options. Pool chairs were reserved early despite supposed restrictions, and there’s no real beach access just a rocky cliff (beautiful views). Close to the airport (planes didn’t bother us), but taxis are limited. Overall fine, but we probably wouldn’t stay again.

N/a

We had a lovely 6 day stay in July… close to the airport with free parking, several nice pools and excellent food with great variety at buffet! Heated pool didn’t feel very heated but it didn’t affect our overall experience too much. Parking gets busy but there’s free parking on the adjacent street so it wasn’t an issue. Rooms were clean and comfortable. My partner has a nut allergy and Sergio in the main Drago restaurant went above and beyond to assist him with ensuring he could enjoy the full variety of options in the buffet safely - aside from this, his service was also exceptional and we loved seeing his smiley face at mealtimes!

I liked everything, I was satisfied with the all round services, entertainment and the food

We arrived late and had already decided to upgrade to Royal Level, which late at night proved a little troublesome. We tried again in the morning and after a small discussion with reception decided to stay in Deluxe Room (which was great) and just upgraded to the RL service which we thought was well worth it. The hotel did not feel overcrowded as there is plenty of space around the 5 pools. The food in the buffet was very good with a very large selection however we did feel the Al a carte in the RL could have been a bit more special as some of the food was very dry from being left under the heat lamps. The sushi was great and the Breeze bar menu very good. Included as part of RL. Loved the B Lounge for a night cap. Entertainment was OK. Holiday rep standard.

All good with exception of the AC. They set the AC with like a “blocker” and we couldn’t set it lower than 24C. My opinion is that the room temperature must be set by the client, not the Hotel. I even requested to lower a bit, and they told me that 24C was the lowest we can have it. I disagree with this “policy” since I’m the opinion that if we as clients paid for a 5 * Service, we should get one, and sleeping comfortable is a must in any hotel. For this only reason I’m not giving an Excellent review, just a Very Good one.

Best hotel we have ever stayed in

We really enjoyed our stay here however for 25 year olds it’s not really near anything to go out in the evening unless you catch a taxi, the evening entertainment finished at 10pm and we are night owls. The buffet was good however not exceptional but everything else was perfect and overall a great holiday. Thank you!

Excellent facility with great and friendly staff. Lots of room to move around the resort with multiple pools and food/drink options. Lots of effort put into the activities by the staff.

The property its self was clean and most of the staff were very friendly. Some of the staff at the grab and go were a little off and one lady served us icecream wearing the same gloves she had just taken the bins out with. The hotel is right under the flight path but flights are only, really in the day time. The beach isn’t a beach. It’s the edge of land covered in rocks with a bag of sand tipped on the edge of the promenade. There is a couple of shops a few mins walk but apart from that the location is far from all the tourist attractions. The tour rep was away when we were there so we spent €180 to get to the volcano and back. Reception staff couldn’t help with trips. Buffet was fine other restaurants were NOT included in all inclusive, neither were some drinks. On the whole we had a nice time. Not sure it was 5* maybe for the Royal level guests it was but as we were just regular we didn’t get the special treatment.

Lovely hotel, the staff were amazing from reception and bar staff to cleaners and gardeners always polite and had a smile. Very helpful and accompanying. Hotel room was very large with super king bed jacuzzi bath we didn’t use but had glass walls into bedroom, that can be covered with sliding panels. Big balcony which we booked as partial sea view we had an amazing sea view AND pool views. The pools were great from paddling and chilling to deep pools. Food was lovely with a good selection.

Fantastic stay at the Barcelo Tenerife - we really liked the selection of pools, good amenities, food options for breakfast and lunch and general vibe of the hotel! The dinner options were a little hit and m