Overall Ratings & Reviews Holiday Inn Express & Suites SANTA CRUZ by IHG, an IHG Hotel

Comfortable and clean hotel for an early San Jose flight.

Many breakfast options. Friendly staff. Comfortable beds. Very clean. Parking tight.

Good hotel

Property was older, and the parking spots were extremely narrow – every single one of them and we had to pay for parking also not in the greatest neighborhood, especially if you try to grab McDonald’s after 10 there are people on drugs inside the restaurant and in the parking lot and in the way of even getting your food yet, the employees did nothing about it.

Great stay! And very clean!

Parking was a bit snug for larger vehicles.

Melissa in the front desk was so kind and helpful! We loved the pool and the breakfast! The room was spacious and clean! Very happy to pick this Holiday Inn

Comfortable and spacious. Clean and close to downtown shops, restaurants, and the wharf and beach

I had a peaceful stay! I lo ed the hotel and the service, nice staff! Thank you!

Awesome

They dont have privacy certains on the window.

Clean

Breakfast option was nice. A lot of hidden fees. Over $200 more than the booking price. More fees should be included in booking price.

Convenient location to Santa Cruz boardwalk, decent breakfast, friendly and helpful staff.

We were pleased with the room, staff, location, and facility. The only thing that was lacking was the breakfast. It was not what we had expected. After the first morning, we chose to eat in our rooms.

Good vacation

Always a great stay

Very nice staff and clean quiet room. Breakfast was a good.

Very nice staff, breakfast was delicious but the wallpaper in the room and bathroom is peeling. 5 minutes from the boardwalk

The hotel was full of construction workers who were staying there, which is not a problem until there is not enough food for the remaining guests. The bacon, sausages and eggs disappeared as soon as they were brought out. The pool was not warm although the staff assured us it was heated. Rooms were small but overall clean.