First of all, I was supposed to get a room with two queen beds and a pull out couch, but did not. In the room, the air conditioner was poor and taped up with duck tape (plus it made a horrible noise). There were cobwebs in the bathroom and it wasn't very clean. The pool was very murky and dirty around the edges. The breakfast was the exact same each morning (biscuits and gravy). Not very appetizing. They only have 2 baggage carts for the entire hotel. I saw one cart when we first arrived, but it was being used by another person. When we left, there were no carts in sight and we had to make multiple trips up to the 4th floor to bring our luggage/stuff down.