Overall Ratings & Reviews Hotel Ciudad de Móstoles

Beds were really comfortable. Bit disappinted the restaurant was closed on a weekend. The snack food selection was a bit uninspiring. Other than that it was good for a stopover.

Had a drink in the bar which was very nice. Restaurant closed due to holiday season but this was not a problem for us. Small dishes available in the bar.

Very smart hotel. Excellent breakfast

Good

nice stay

30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.

a great hotel, with great staff and good rooms.

Room was impeccable Very quiet. The shower in the middle of the room.. impressive. I Would definitely recommend it.

Nice hotel, very modern and the food and service was excellent. Greatly recommend it.

A quiet, clean and spacious room. Cafe / bar food was good.

Very good

Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed. At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport. They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side "nothing", and they gave me my passport back and left. I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange. When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door

The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.

Hotel was ok for two nights. Breakfast not worth the cost. Coffee cups were dirty and breakfast selection was quite limited.

Lo q no me gusto un poco desolado la ciudad pero por lo demás con respecto al hotel y su servicio , a la verda muy bueno .

The room was just ok, bed was not very comfortable, TV was a joke, small 30 inches tv, above the desk, too far away from bed. Was better to use phone to watch anything.

Very nice hotel but did not get there till 1am but no problem to hotel rooms very modern 😀

Basic room, business oriented. The shower is in the middle of the room , so it’s not for friend just couple or single. Basic hotel near a bug shooing mall.

The hotel is really cosy and the staff is amazing - so helpful, understanding, and welcoming. The manager is also extremely kind and always ready to assist when needed. The hotel is 25 min by bus from the city center of Madrid and about 25 min by car.

Despite being a relatively new hotel, this place was poorly constructed, noisy and not very clean. Would not stay here again.