Overall Ratings & Reviews Atrium Ambiance Hotel

Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!

Modern hotel, good service, the breakfast was amazing

Friendly and helpful staff. No coffee or tea making facilities

Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.

The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.

This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.

Pros: -The Dutch receptionist is the biggest asset of this hotel! She was so nice and helpful! -Clean hotel and modern enough -Plenty of sunloungers available all the time -best fresh orange juice and tzatziki I ever had -good poolside cocktails Cons: - The waiting staff are very rude. Especially the tall blonde lady. She needs to remember this is a hotel restaurant not an army canteen. - the room and bathroom are tiny. I booked a superior room. There is barely any room to move in the bathroom. The shower is good and spacious though. - food is only ok. Nothing special and just a few dishes to choose from. We did find something to eat though every night. - desserts are poor but there was watermelon at breakfast and dinner. - cleaners always forgot to give us 2 large bathroom towels and would just leave 1 large and 2 small towels. We asked reception to give us another towel one night and they had none..very annoying as it happened almost every day.

Flawless stay! Amazing staff, rooms, pool, location, food, entertainment. Can not recommend enough

Nice hotel with pool close to the beach. Staff were really friendly, room was modern and also clean. We had bed and breakfast and, being British, found that it was targeted at European guests. There were a large variety of continental options while the cooked breakfast was of an okay quality. We had a great stay though and was a fantastic hotel, would definitely recommend!

Great place and very good prices.

Had a ovely stay here. Staff are all very friendly and helpful and the hotel is spotlessly clean and the food is really good with something for everyone and the pool bar snacks are great at lunchtime if you can't be bothered to move! The hotel is fairly quiet with entertainment every other night but it was so close to town there is always plenty to do. Swimming pool area is well kept, plenty of sunbeds and although the sun is gone from the pool by around 4pm, it is quite a welcome relief! Rooms are clean and well kept and beds are comfortable!

Relativ neues und sauberes Hotel. Sehr schöner Ess-und Poolbereich. Das Personal war immer freundlich und hilfsbereit.

Recently renovated, very clean. Very courteous and helpful personnel.

Great hotel all in all. Worth mentioning: great breakfast and location!

Helt greit hotell. Standard har gått noe ned i det siste. Frokost ikke lenger som før

Alle sehr freundlich, zum Strand nur 200m

Viikon matka. Joka päivä siivous. Hyvä ja runsas aamupala. Edullinen buffet dinner.

Sehr leckeres Frühstück sowie Abendbuffet. Die Regelung mit der Bezahlung der Getränke müsste nochmal überarbeitet werden. Man muss aktuell jeden Abend unterschreiben, wenn man die Getränke nach dem Aufenthalt zahlen möchte. Besser wäre es hier wenn sich das einmal im System für die Zimmernummer gemerkt werden würde. Sehr schöne Zimmer - Reinigung, wenn gewollt, jeden Tag. Trotz einem Zimmer mit Stadtblick konnten ohne Lärm super schlafen. Hotel sehr zentral und alles mit einem kurzen Fußweg zu erreichen.

Ottima posizione fuori dal caos del centro, ma raggiungibile a piedi. Spazi nella camera ber organizzati.

Personnel très accueillant, très bel hôtel