Overall Ratings & Reviews Jaypee Residency Manor

Room size was great but the food was pathetic and room heater wasn’t working properly. It took them good time to get it fixed and didn’t change our room before that.

Nice but people at reception were rude..

Very nice loacation and best in the area.

Service was absolutely fantastic. But it’s partly because they have cheap “interns” doing the rounds. The room was very comfortable, but 1. The entrance light was not working, 2 the shower door gasket is very old and shrivelled, so the water leaks out. The restaurant food is good to very good, but prices are way out of line. Same with liquor. The morning breakfast buffet is “free” and there is good variety and choices. The staff goes out of their way to accommodate special requests. The cultural events and high tea in the afternoon is great. But as it gets chilly in the later afternoon, the bonfires are inviting. But, as I discovered, also very expensive! It might be good for the hotel to light at least one big fire for all guests to enjoy. All in all, a very good experience, but the property could use a bit of TLC. Nevertheless, if you ignore the small “issues”, and focus on the beautiful nature surrounding this property, you will have a great time.

I visited with my family with 2 kids and we thoroughly enjoyed the property. Though property is not on mall road, it is self contained - be it valley views or Mussorie view or lot of games for your family and kids to enjoy or the heated pool. Highly recommended.

Over all good experience Hotel has positive vibes

It was a beautiful property with panoramic views of mussoorie. Great food and awesome spread for breakfast.

Amenities and property on the whole were great. However, room quality was not upto the mark ( wooden flooring having sharp nail in one place and sliding wardrobe not opening etc.)

Booked this stay for my parents anniversary and they loved it there! Good Service

Friendly staff who provided excellent service.

Hotel.com cheated us by making booking without breakfast and using surrogated language in booking confirmation which gave us impression that breakfast is free for which hotel misbehaved with us about the payment, whole experience was terrible and we avoided doing breakfast next day and checked out early

Location is very nice. Staff is nice.It is suggested that hotel should give the facility of shuttle for going to Mall for the benefit of Guests.

Excellent location connecting Debra Dun and Mussoorie

The rooms given were not in the main building but far away. Had to go there for every meal. Highly inconvenient. Definitely not expected from a hotel like JP.

The hotel is well maintained. Beautiful location. Very helpful and courteous staff

Air conditioning was not working When I informed to front desk they said our air conditioning not working, even vent was also not working. I said outside temperature is 23 Celsius but front desk said sorry our air conditioner not working. I said it’s five star and we paid lots of money You can change my room They said all room has same air conditioner. Sorry

Outstanding service and a great location. Food was excellent

Just excellent

Great hotel and good stay.

Its an awesome place with bful ambience & view. A great place to relax & rejuvinate..