Overall Ratings & Reviews The Originals City, Hôtel Alteora

We requested an accessible room when we made the reservation, we got emails from the hotel confirming, when we got there they didn't have an accessible room available. And the paperwork they had in hand said that it was requested. In the end they gave us an accessible room that they switch but, instead of 1 bed was 2 twin bed, the available space around the beds was verily enough to move around, the beds were so low that I had to request a second mattress to being able to get up from the bed. They did put the mattress and found the room that's why the Service has a higher review. The hotel was nice and the breakfast had a big variaty of foods.

Quality rooms at a reasonable price. The hotel is very large and seems a bit ‘corporate’ but it’s a nice hotel and very conveniently located. We didn’t eat in the restaurant so can’t comment. There are lots of restaurants and services nearby.

We have stayed at this hotel several times on pur way back to our home in Spain. The room is spacious and clean, the staff welcoming. A little more expensive than we generally pay, but the quality is worth ot.

Liked the connecting rooms and the pool for our young children. Thought breakfast could be improved with a little more choice though - a small thing overall for a convenient stay.

I really enjoyed this property. Comfortable and clean, relaxed and nice ambience. Only downside was poor air conditioning and required the window to be open to cool the room down.

Couldn’t communicate with staff very easily which made checkin and out tricky. Bar man was off with English customers but dining staff and breakfast staff super friendly and helpful.

I highly recommend this hotel

Clean, spacious hotel. Staff helpful. Rooms ok for a stopover.

Decent hotel on the Futuroscope site.

Lovely hotel and staff The games room was a bonus for teenage boys snd the pool was great only one wish would be for kettle in room that would then be perfect thx

Had a problem with a noisy family in floor above us , supervisor sorted it out immediately, even gave us an upgrade for our having been disturbed.

Good beds and acces

Property not as described on the web site. The kids games room was full of old mattresses and the pool was closed. Hotel was generally unclean and the bar was unstaffed most of the time.

The Altorea is one of the best hotels we have stayed in, and we travel a lot every year. The room was spotless, the bed comfortable, and the staff helpful. It's on an excellent sutuation for the motorway system. We will certainly stay again, and highly recommend it.

Good location, clean and very welcoming staff. Overall excellent value.

The staffs are very busy and little bit unfriendly specially for the cleaning of the bathroom and changing the bedsheets

An excellent overnight stay. Friendly staff, clean rooms and superb restaurant. All for a good price, what else could you ask for

Room was ready late and was not an accessible room as requested (I am a wheelchair user). Room was changed but it was very small which made it difficult to manoeuvre my wheelchair. Although there are no facilities in room to make a hot drink, there is nowhere to get a hot or cold drink in the hotel until the bar opens at 5pm - we did ask at reception but were told we could not have a hot drink until that time. The dinner in the hotel was lacking in both choice and quality. On the plus side, the staff were polite and pleasant and the hotel was very clean. Not the place to stay if you are in a wheelchair, our room was too small, the pool inaccessible and I was unable to watch my family play miniature golf as that area was also inaccessible. Would not stay again.

This is in an area with a lot of family-friendly hotels catering partly for Futuroscope. Special features of the Alteora are an amusement arcade and a small swimming pool. It also has air-conditioning in the rooms, and a restaurant on site (limited opening) which some others do not. We only stayed from two nights on this trip, in an upgraded room with a bath. The room was okay, but a little small. The beds were good. Unfortunately the bath didn't drain properly and in spite of reporting it shortly after we arrived it was never fixed. The air conditioning was also not-quite-right - it wouldn't turn off and was quite noisy - the controller seemed to be coming off the wall. There's a crazy golf course, although it's not the best. Some of the holes need a bit of maintenance and levelling. But it's something to do for half an hour. The bistro isn't good for vegetarians, although you'll find a good breakfast - including soya milk. The breakfast was also very high on sugar content for non-French tastes, but this normal for the region. It's not an international hotel, but English and Spanish are spoken everywhere if your French isn't so good. It was a pleasant stay, typical of hotels in the area. The staff were very friendly and helpful.

There was tons for the kids to do and the rooms were a good size and very clean! We were sad to leave!