Location is terrible and all Ubers could barely find it - it is promoted as close to waterfront and it’s not- can not walk to anything - You have to go back outside of lobby to get an elevator for your room - if it’s raining you’re wet - stains on chairs, crunchy rugs etc- the place is beat -It’s cheap but I felt I had to write my first bad review

Hotel was very clean, staff was very friendly and helpful. Only problem I had, I was given a room where the A/C did not work and they had a small fan in the room. The fan was not big enough nor strong enough to cool the entire room.

Directly on the Canal. I had a great view on Signal Hill and the Canal. Everything is close and there are many activities to do in the area. The staff at the hotel are nice and accommodating. The food at the Canal Café is very good too.

Needs to be updated

The room was very nice and reception staff extremely friendly and helpful. The buildings seem to be a mix of hotel and residential and are quite spaced out. The pool looked quite inviting but there were no facilities such as toilets or changing area at the pool itself. We had a drink and snack at the bar, and enjoyed breakfast in the cafe, both were nice but the outside area here could have benefited from a jet wash. The location of the hotel felt a little remote although we were able to walk, in daylight, to the waterfront (around 25 minutes). For all the above reasons, and because the rate seemed really quite expensive for Capetown, I can only give a four star rating despite the nice room.

Excellent location near the conference centre, a short trip to V&A Waterfront and city centre. The Hop on hop off boat stops at the hotel - which is a great way to get to the Waterfront. Only downside was dim lighting in the room - typical of so many hotels

Great host

Nice, at a beautiful quiet location but close to central buissness district & convention centre in a walking distance. Will come again

Modern, stylish and comfortable room and restaurant with great service. Beautiful views of the mountain. I stayed there because I was catching the train to Elgin in the early morning, so was brilliant for that. Was not very easy to get to the waterfront and had to get a taxi back. Would definitely stay there again.

Late check in available, honest front desk

A nice place, close to V&A. The only annoying thing is you have to get an Uber to and from, as it’s not good to walk around here.

O booked because it was by the cruise terminal.. ended up being a lot of taxi back and forth...

Very comfortable bed, pleasant accommodations, clean

We had a great stay near the cruise port just before a cruise. Comfortable beds, nice views and tasty food in the restaurant on site. Friendly staff!

They had somehow double booked my room and so I was sent to a sister hotel - onyx I don’t really think the Onyx is of the same calibre as the harbour bridge. A bit downtrodden and in need of a revamp. Windows dirty/scratched, air con either not working or just awkward to switch on/off, door didn’t lock, so my gripe isn’t really with the harbour bridge but rather with the downgrade I was given owing to a double booking

Gread and friendly staff. Breakfast was OK. The hotel was isolated. Was reommended not to walk anywhere

The suite was large and very comfortable. We had a balcony to sit out and enjoy the afternoon sun. Breakfast was very good. The main issue was lack of Wi-Fi

Difficult to access after 8pm. Gated access closes at 8pm and then you need an Uber or taxi to get to the premises. Bathroom had natural light spill into bedroom which was not great. Staff extremely nice and helpful. Breakfast was very nice.

Staff was supportive for every request we asked. From shuttle to laundry they came through. Close to many attractions made fun memories.

The room was not clean. There was a horrible smell of some kind of strong perfume that had been used to try to cover up the odor of cigarette smoke, and who knows what else, which pervaded the room. The cigarette smoke would’ve been easier to tolerate than the sickening perfume. Opening the windows to try to mitigate resulted in so much street noise that you could not sleep.