Overall Ratings & Reviews Mercure Goa Devaaya Resort

Loved the peace and quiet. This was our 2nd time here. The staff is very polite and accommodating. The rooms are well equipped and comfortable. We would definitely visit again. A couple of suggestions would be that the resort advertises 3 restaurants. These are more like 3 venues with the same menu. It would make sense and provide more choice if there was variety of food options between the 3 restaurants. The other suggestion would be to provide perhaps a twice daily shuttle to Ribander. This can be for cost. Since the resort is on an island, it would allow the option for day trips.

The hotel was beautiful.Well maintained rooms. We took the cottage type rooms on the ground floor. The rooms were clean and spacious. Staff was very helpful before and even during the stay. The only thing what needs to be improved is the food at the restaurant. It was really bad and the portions were like fine dining. We complained about the same, and they were nice enough to try to address the issue. But still food needs to be improved specially in taste and variety, and many things on the menu werent available. Besides this it was an overall great stay.

Amazing peaceful retreat would recommend. Great food all vegan, juices etc. Treatments great. Would loved to have stayed one more night. Thank you lovely staff. Dont change. 👍❤️

Beautiful room, food, surroundings and staff! Kind and accommodating.

Hotel's location is amazing and that's the only good thing about it. The management is horrible, they do not know what they are doing. It feels like old governement office where they just have tons of paperwork & nothing gets done by the end of the day. I am on a vacation, make me feel relaxed. For everything they make you fill out some kind of a form. "You need a massage ? fill out this form. You need something else, fill out another one". They have so much manual paperwork, that the staff is so confused half the time. BUY A COMPUTER AND MANAGE YOUR GUESTS & THEIR REQUIREMENTS ON IT. IF YA'LL DEVAYAA GUYS ARE READING THIS REVIEW, I CAN HELP YOU WITH A HOSPITALITY SOFTWARE. CONTACT ME.