The staff was friendly. The room we stayed in was nice and roomy. It was clean and in good condition. We even had a full fridge. A big issue was the extremely hard mattress. It was very uncomfortable!! We also had issues pulling up channels on the TV. Staff came to try to help, but they did not have the proper remote. The best part of our stay was the location, right across from the beach. Oh, and the elevators were still not working from the hurricanes, and we were on the 4th floor which made it very inconvenient.