Overall Ratings & Reviews El Greco Resort

Overall the property was good. However two major call outs that made the property a sub par stay -- (1) the staff was largely unhelpful, did not even provide a buggy service for anything but check in / check out even though one of the travellers had a medical condition; and (2) the water was not desalinated!!! shower water was extremely salty and same for tap water for brushing.....

Very clean, close to thira market and clean amenities

Exceeded expectations! We received an upgrade for our stay, the new room was more spacious. The staff was service oriented and very kind. Pools were incredibly pretty and well maintained. Gym was a bit outdated but served its purpose. Food was good but Fira’s restaurants offer a wider variety of food difficult to overcome.

Beautiful property with great sunrise and sunset views. Great services.

El Greco was very comfortable and the staff were incredibly helpful.

It was beautiful

The resort is very spacious and maintained well by the staff (they clean the common area from time to time). There are many swimming pools but unfortunately still cold for Apr (would be good if have an indoor pool or hot Jacuzzi). The front gate to supermarket is very near but the pavement is still under construction so the walk is a bit horrible as you might walk on the edge of the road and watch out the traffic. There's also a back end of exit which leads to a main road and has a few restaurants as well. I booked the loft style room for family to stay and it is quite spacious for the area. Kids liked the stay

Horrible customer service from the staff (especially front desk). Tourist are on vacation and do not expect that kind of rude behavior. Example: the front desk said they do not remember their wifi password for the lobby - how pathetic and so full of lies. Bathrooms stink of sewer. Breakfast has nothing to rave about.

Horrible experience, staff was rude, the breakfast was really bad. Overall a bad experience.. they could have done a better job for the money we paid

The property was awesome but unfortunately there was construction on the one sidewalk that exists straight down to town and we had to keep walking in the narrow street.

Best hotel in Santorini . Spa is excellent 10/10 I would definitely stay here again . Staff are friendly and helpful .

I chose this hotel because one of the pools has gradual shallow steps - my elderly parent cannot climb up and down the usual vertical-style pool steps so this was a really important feature for us. It meant she was able to use the pool by walking in and out. The hotel was generally lovely. The rooms had lots of space, were always clean, and the balcony was really appreciated. All of the staff were exceptionally helpful and friendly. The food was really good quality and well prepared. Plenty of option for breakfast. As a vegetarian, I sometimes found dinner options a bit repetitive, but it was always nice. The location is really convenient. There is a beautiful view of sunset over the caldera from directly opposite the hotel! A short walk to the bus stations where there are buses to everywhere around the island. I would happily stay at this hotel again.

Everyone friendly. Resort is extremely clean staff is always attentive and helpful.

Nice service, nice location, great staff

Views around the properties were indisputable. The caldera sunset views are just across the road. The shops and restaurants are just 10 minutes walk . The hotel is just not too far from the main market square . Perfect location and the amazing service from the staff.would love to come back. We were upgraded to family room which included 2 rooms . My only disappointment was there was only one mirror.

Great area, walkable to the super market and city center. Great amenities, pools, spa, concierge services. Very attentive staff.

The El Greco was great. A short walk into Fira with a beautiful view of the caldera from the front of the resort. We really liked that the resort was outside of the crowded part of Fira. Resort was beautiful, rooms are relatively plain on the inside but our room was large and had everything we needed, plus a view of the water on the opposite side of the island. The water on the island isn’t drinkable so they provide a few bottles at check in and give you a map showing you the nearest grocery (a very close 5 minute walk). There are multiple pools which were great, but it was frustrating that others came out at 6am and “reserved” chairs with towels even though they didn’t show for hours. Not El Greco’s fault though! Staff was very helpful and quickly booked us a car to wherever we needed to go on the island. Breakfast at the restaurant was good. Would definitely stay here again!

The El Greco was great. A short walk into Fira with a beautiful view of the caldera from the front of the resort. We really liked that the resort was outside of the craziness of the crowded part of Fira. Resort was beautiful, rooms are relatively plain on the inside but our room was large and had everything we needed, plus a view of the water on the opposite side of the island. The water on the island isn’t drinkable so they provide a few bottles at check in and give you a map showing you the nearest grocery (a very close 5 minute walk). There are multiple pools which were great, but it was really frustrating that others came out at 6am and “reserved” chairs with towels even though they didn’t show for hours. Not El Greco’s fault though! Staff was very helpful and quickly booked us a car to wherever we needed to go on the island. Breakfast at the restaurant was good. Would definitely stay here again!

Great position just a short walk from Fira. The supermarket is close and the resort is very spacious.

Beautiful property. Great amenities! Perfect proximity to the main area (5min walk), but not too close to be disturbed.