Ameristar Casino Hotel Kansas City

Explore Ameristar Casino Hotel Kansas City
8.6
Very Good
From 1,123 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Ameristar Casino Hotel Kansas City

Number of reviews per page
20
40
Top reviews
Maureen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean and comfortable.
MaryFrances
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beds weren’t very comfortable.
Russell
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice that the casino and dining were so close
Dianne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was nice, beds comfortable. They were replacing the carpet on 2 floors so many rooms not filled. The casino was dead, no one was in any of the restaurants, not sure they were even open. One of the sports bars had a few people. It was kind of eery. I the price was right, so it didn't bother us.
Wayne
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was great. People were super friendly.
Amanda
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were filled with smoke even though the hotel side is "non-smoking". It was awful.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Will definitely stay again
Nicole
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had a great stay here! The staff was super friendly, from check in to the staff at the casino, everyone had great customer service. The room was super clean and pretty quiet, we didn’t hear our neighbors or anything. I highly recommend staying here and would stay here again!
Jason
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was good. My disappointment was this… I prepaid for my rooms for my trip. Upon arrival, Check in was smooth. We stayed one night. The following morning upon checkout, we find that they billed us another 18.95 “resort fee”due at checkout. Why? There is no resort! Why wasn’t this fee included in my original purchase price??? This is shady and rediculous. I believe that the leave the 19.00 off to make their rates look better to get more rooms rented and then charge the extra 19.00 afterward because your stuck paying it at this point and they make another 19.00 off of the room. I will not be back.
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Jody
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room. Property fee is $22.13 not what is listed in Hotels.com, which was a little irritating.
Jim
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We came from out of town to see a concert at this casino. Hotel staff were excellent. Around 6 or 7 different restaurants to choose from. And lot of things to do. We plan on doing it again in May
Amanda
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great except smoke smell
Michelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The bed was comfy. Room was clean. It was a good stay.
Pamela
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful room and very friendly staff. Would highly recommend this to anyone.
matthew
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was great and clean. Complaints are with the staff being knowledgeable and having to pay more at check in that I paid for the room through hotels.com. I was told I would be credited back what was a "deposit" but still haven't been and they tell me that I have to speak with my bank bc it's not on their end now.. just not a good experience and feel like 100 was just stolen from me and no one will help.
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Martha Kimberly
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Easy check in, clean, comfortable room
Carl
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I booked the room due to the valet parking.. after arriving I found out it wasn’t available.. the nearest handicapped parking was reserved for big spenders they told me.. the next was 200 yds away.. while two disabled veterans struggled with the distance and a wheelchair not one person offered any assistance.. then half the food courts were not open.. very disappointing
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Catherine
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room friendly staff
Beth
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very friendly, the room was clean & comfortable. Will definitely stay again!!
Lorraine
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very clean. Love the shower! Front desk was very courteous.
Number of reviews per page
20
40