Overall Ratings & Reviews Harbour Grand Hong Kong

Such a wonderful experience staying at Harbour Grand Hong Kong. All the services given to customers were very good.

View from my room is perfect! Service bagus. Minta kamar connecting room dicariin dan dapat. 👍🏻.

Dirty rooms. Not suitable for kids who like to roam around the room.

The employees are very helpful, the location is close to MTR, many places to eat around the location, the hotel is comfortable, and responsive. Depenetly will be back there!

almost perfect 5 star hotel in HK. The club lounge is fantastic. Room is good with great harbour view. Bed and pillows are super comfy.

Book through the app about half an hour before entering. At that time, 18.00 hrs. The staff said The room has not yet reasoned that the cleaning is not finished. At that time, 18.00 hrs., We traveled to get tired, wanted to go to rest, but told us to go for a walk, eat before returning to get the room at 4:30 pm. Breakfast provided, but we said we didn't want breakfast. We just want to rest The staff said but Others still don't have a room. Go out for a walk first Which we didn't understand that we arrived at 18.00 hrs. And why the room was not cleaned yet And still to come back to pick up the room after 4:30 pm. Is it right? After that, call the app to proceed. Because he did not inform in the condition that there may be a check in late. If we pay for the room just 2000, we will not be frustrated. But this we pay 13,000 baht per night into the room then slowly Finally, while waiting for the app to call, coordinate, we can't wait, so we walked to ask the staff if someone had contacted from Thailand. The staff responded that So we told him to tell. If this is the case, the rate is not ok. Continue to give you free breakfast, not ok Because we just want to relax, pay 13,000 to come because I think I can fully relax When the staff heard that it wasn't okay The staff's face changed. Like not satisfied And ask for a credit card to deposit quickly. Will tell the room Both at first told me that there was no room. The voice was not as good as in the first 5 stars. The hotel was really disappointed. Later, the manager came to say that he had to apologize. Because others have not room Go out for a walk But if the customer is not ok We have a room for what is very confusing. The hotel is set to 5 stars. Why is 6 o'clock in the evening and still say that the cleaning is not finished?

I have no complaints about the room overall. It looks good and feels good to sleep in. Spacious, clean, pretty good view. My cousin had a wedding party there so it’s so convenient for me.

I paid a room that harbor view but I got the building view. I have complain but they say I have upgraded room if want harbor view. I check-in at 15.30 but the room is not ready the grounds are full and I can enter the room at 17.30, the hotel is very disappointing, unprofessional.

Awesome hotel, great place to stay. The view is awesome and the rooms are really clean the staff are also very friendly, attentive and helpful I was put up onto a high floor as request since I wanted a good view We were also surprised as we got back to our room there was a bottle of champagne from the hotel as we were celebrating our anniversary, Will surely go back to this place when I visit Hong Kong again.

I'm very glad and enjoy stay at harbour grand hongkong

Very satisfying, very friendly service.

Rooms are quite spacious and clean, great view towards harbor, will stay again at a later time, strategic location on causeway bay.

quite good. But the suite room a bit creepy. but over all good