Front desk attendant looked disinterested when we arrived. She did not greet nor show any enjoyment in helping.
On our last night, water service was interrupted without notice. Hotel is conveniently located; however, I wouldn't stay again.
Gherman
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I’ve been coming to this hotel for several years now, and I always feel comfortable and safe during each stay. The only issue we’ve occasionally had is not having hot water in the shower; it actually happened to me yesterday. However, we spoke with the front desk and they moved us to a room with hot water. The restaurant staff’s service is excellent.
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JOSÉ LUIS
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Ideal para personas que van a realizar el trámite de visa al CAS. Caminando no más de 10 minutos. El desayuno y atención del personal excelente. La habitación ideal para pasar una o dos noches.
juan
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room had no hot water and then no water at all on second day and one of the staff was rude when I came and asked about the situation I ended checking out early because of the bad service
Matt
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Everything was up to Par
Luis fernando
Business
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Could use an upgrade in beds
Gherman
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Receptionist not that friendly
Alma
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Clean hotel, friendly staff, easy check in
Olivero
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Room was in excellent condition and free breakfast.buffet
Juan
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
La habitación se veía algo sucia las colchas se veían con manchas, el baño se veía algo sucio también
Irma
Friends and Family Family
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Sink water in both rooms we got was extremely slow in draining. Use draino to drain pipes!
Tell guests the A/C unit is off at check in rather than wait for a call to send wmpl to turn it on.
Bertha
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good
Gabriel
Business
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
La verdad no he usado el servicio de desayuno ya que en ocaciones no tengo efeftivo para dejar propina y me aiento un poco precionado por ese motivo
Carla M
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Rooms were clean, staff friendly. Breakfast was delicious my teenager kids loved the food !
Armando
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great place to stay, we loved.
Maria
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Loved it, The hotel is small, comfortable, has an excellent restaurant where locals have their business and social meetings and celebrations. They also have a small Bar and they have great Margaritas made from scratch.
Maria
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
It was great, as usual!
Crystal
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
…
Cruz Berto
Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Rooms could have more towels, only had two to shower. Not towels for the sink. Rooms are outdated.