hotel, bonito, cómodo y limpio

Food was very low quality. They advertised wine and they only had room temperature white.

All staff from front desk to cleaning were friendly and helpful. Hotel is located very close to Los Portales, Cathedral, and the Cosmovitral. The rooms were clean and comfortable. Overall, I would recommend staying at this hotel when in Toluca. Plenty to do around.

Helpful staff. Convenient location right downtown.

La limpieza. Y la amabilidad de Recepción. Gracias

Property was very nice and clean close to everywhere and staff was very nice

Execelente ubicación justo al centro de la ciudad y a 15 min caminanado al estadio, la recepcionista súper amable, solo algunas veces se satura el elevador y hay que tomar las escaleras de lo demás lo recomiendo muchísimo

Great

The food at the onsite restaurant was excellent. Mattresses seemed to be about ready for replacement. The laundry washed and returned clothes on the same day. Staff were very attentive.

Good area with lots to see and do rooms were great and clean

Clean room and staff

El hotel está en buen estado pero es poquito viejo. El.colchin esta tan duro qué no podemos dormir bien. Los precios del restaurante, del desayuno, esta muy elevado

Clean room and service. Crepes and Coffee a plus.

Staff

Nice place to stay ,super clean very friendly staff.Found everything very close to shop and visit museum and churches.

Clean room

It was a great experience! Location, cleanness, friendliness, professionalism, and a kind staff are the trademark.

The beds, cleanness, tv, friendliness, food, professionalism and eagerness to help were beyond the expected mark!!!

Great!

Excellent location, clean and comfy