Overall Ratings & Reviews Holiday Inn NEW ORLEANS WEST BANK TOWER by IHG, an IHG Hotel

Rueben at front desk was very welcoming and helpful

Great

Love this place Always a great stay and the reason I because a rewards member

Awesome stay! Love this hotel everything was on point 🙌 My wife and I are always please to stay at this location.

The Round House restaurant was very sub par. The food was okay but service was extremely slow.

The lady that helped us was very nice and professional. Don’t know her name but she worn different colors of glasses every day. Reuben was also very nice and very helpful.

Great staff.

Service, location & cleanliness.

No buffet breakfast Bathroom door was broken not fixed even after reporting about it

The staff is really friendly and helpful!!

good job I appreciate the work💕

The property and staff receive high praise. However, I would rate it five stars if the room did not have an unpleasant odor resembling that of a rotten sock.

Beds were comfy and room was a decent size. Shower was barely hot and despite asking was not fixed. no breakfast buffet was provided after being told we would have it, instead we were given a voucher for a basic breakfast that was average at best. Noisy road directly outside could make it hard for people to sleep.

Excellent service.

The pool wasn’t available and it was a very hot trip

The staff was very helpful and extremely nice.

The staff was very nice and helpful. The room was clean and quiet. I have only one small complaint. The ironing board needs to be replaced in the room. I would stay again if I ever visit the area again.

Air didn’t work for 2 nights. Had to switch rooms at 4 am

The staff were so friendly. The beds were very comfortable. The food and service in the restaraunt was amazing. The cleanliness was not that great. You can tell light surface cleaning is only done in the rooms. The outlets covers were gross and had food on them. Dust all along the edges of the carpet against the walls. I guess this happens when house keeping uses a broom on carpet and not a vacuum.

Excellent staff and clean rooms.