A great experience from start to finish, staff polite, friendly and approachable and helpful. The breakfast was fantastic, the bed was comfortable, there really wasn't anything to fault.. excellent

Clean room, central location.

A five minutes walk from the station and both Birmingham theatres, a good overnight stay.

Good location. Good for a budget hotel.

Good value for price, walkable location from train and sights, friendly staff

Expected medium to high level room for business stay. Was given a handicap room with more of an uncomfortable care home vibe. Door to adhering room felt unsafe. Visible stains on the bed sheet. 20% left on a grey toilet roll, end stuck together with the roll with seemingly dirty finger print. No spare. Dirty looking shower curtains. Minimal breakfast with hairs on some of the food. Coffee station around the corner in a very crowded space. Receptionist was good. Would not return.

Stayed here with a friend in a twin room. Was lovely and clean and tidy. The bathroom still smelt of bleach was so clean. TV and hairdryer in the room. Beds were comfy. We had a drink in the bar and it was reasonably priced. All the staff we spoke to were super friendly. We walked from the bull ring and it took about 10 minutes. The hotel is near the Mailbox so we went there for food.

All good hsd great time x

Beautifully decorated and maintained to a high standard, very clean. Rooms and beds were lovely. Staff very friendly and helpful and we enjoyed a drink from the bar before leaving too which was great although a little pricey! All in all a fantastic stay and would happily recommend to anyone!

Great service staff very. Helpful very clean good location

The charger in the bathroom didnt work. If you're from Europe or another place in the world than UK then remember af travel-adapter, unless you just wanna use the usb on your charger. There were only one for usb.

Great location. Good price. Spacious room. Sadly, the air-conditioning was useless and the room temp never fell below 26 despite being on for hours (because it reprogrammed). Opening the windows meant you could hear a very busy road and roadworks that started at 6am. Staff were excellent in the main. Facilities are good and attractive.

I really like this hotel due to its' close proximity to the city center, great amenities, and abundant breakfast options. The decaf coffee is also a nice addition!

Bed comfy, linen clean staff exceptionally helpful. The ac/ cooling in the room was poor, especially when the temperatures outside were at 30 degrees late into the evening, my room was changed the next day but no better, room temperature sat at 25 all night so really uncomfortable. But overall a pleasant stay.

Good budget hotel. Clean and good location.

Good location, especially for the O2 if you are booked a gig there.

What a little gem of a hotel! We live in Birmingham but wanted a night out without the hassle of getting back home so booked this hotel as it ticked all the boxes: central location, breakfast, good reviews and very reasonably priced. Well it exceeded all our expectations! It definitely rivals other hotel chains of the same calibre. The member of staff on the front desk was helpful and even delivered a garment steamer to our room as we didn’t have an iron. Spotlessly clean hotel and everywhere smelt amazing. Great buffet breakfast too. We parked in the nearby NCP which was £14 for 24 hours. We will definitely be back!

Convient location with access to parking

Very well located and enjoyable stay

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