I LOVE Opera Suites and this was not my first time staying here. The room I got this time faced Kärtnerstrasse and the Hotel Sacher so that was an extra bonus. The nice lady let me check in slightly earlier (noon) and the cleaning lady was very polite and helpful by cleaning the room quickly -- and no less thoroughly -- so I could check in and get some sleep after flying all night (I can't sleep on flights, even with lie-flat seats). I left the cleaning lady a tip when I checked out for being so accommodating and kind. Best of all? The room had air conditioning and even a kitchenette with a bar fridge, small kitchen sink, and coffee making supplies. I will return on my next spin through Vienna!

Everything looks old and worn out and not in the cute antique sort of way. Shower was too small to do anything but stand straight up in. Location is great for city walking and catching a taxi. But the room was overpriced compared to other places I stayed on this month long trip. AC was good.

Clean room, AC, convenience location, complimentary water boxes and Nespresso coffee capsules. Room service daily. No front desk staff but check in procedure is ok. Elevator is tiny but does the job.

Perfect location for getting around.

The self check-in was great. The main entrance to the suites was a little obscure and hard to find in between the shops, we figured it out though. The room was clean and the air-conditioning worked very well. We thought the beds were very comfortable and we especially liked the complimentary tea and coffee near the wet bar. The bathroom sink had a slow drain, but it was fine for our one night stay. The location was fantastic and we would definitely stay here again!

The place was okay. The elevator is very small, but the rooms were clean and exactly as we expected. If you’re planning to spend most of your time exploring the city and just need a clean place in a great location, this is a good option. Just be aware that you need to complete the online check-in before you arrive. Everything is contactless, and there isn’t a staffed front desk—we never saw anyone during our stay.

The self-check-in was very easy to do, the communication was great, and the location and cleanliness of the hotel were excellent.

You cannot ask for a better location central to all of the major sites! The beds were comfortable and the coffee station was a nice touch. Loved the authentic style of the room. There was no guide for the TV (as far as what channels were available), but we weren’t there to watch TV! Having some light dimming shades would be helpful, but didn’t really affect us. Cleaning staff were friendly and attentive! Will stay there again for future trips.

It’s not matching the photos

Excellent location! Beautiful room! Self check in was easy and successful. I will stay here again!

Location was amazing so was room.

Really nice hotel. Easy self check-in. Beds can be more comfortable.

It was good

Facecloths not provided. Shower was tiny. Otherwise excellent

The location was very convenient to shops, restaurants, and transportation.

In the middle of everything just like we wanted. Super easy self-check-in instructions. Exactly as we expected.

Great location. Easy check in and access. Apartment was spacious but old and need upgrade.

Beautifully decorated and an excellent location.

Excellent spot with main attractions in walking distance. Used as one night oversleep with short visit around the city. We used close by bounce luggage storage, right behind the State opera, while checking out from the appartment, that gave us extra time to visit Hofburg.

Staff was very accommodating in our room request. Quiet rooms in the back of the property. Very close to metro and trams