Overall Ratings & Reviews Holiday Inn Express & Suites STATESVILLE by IHG, an IHG Hotel

Loved the stay, no complaints

Wouldn't change anything

Amazing clean and breakfast was great

Great stop on our journey!

Clean! Kind and accommodating!

The staff was super friendly. The bed linens and towels super clean. The bathroom floor in Room 214 could use repair. The top of the beds could be dusted. The pool was very clean. The work out room was small but had some great machines. Breakfast was great and had many options, even some gluten-free options. My biggest complaint was hearing heavy, stomping. That shook the room at 4:00am and 6:00am in the morning.

Super convenient to highway, several restaurants nearby. Good space, clean. Problem with beds being too high for my 78yo mom; they are bellybutton high for me at 5'3". Front desk quickly produced a step stool. Hoping for no falls during the night!

Everything was awesome. Property very clean!

Need a little cosmetic touchup.

Nice place, great staff.especially the long term maintenance man!

At 9:10am, housekeeping knocked 2x on the door, an proceeded to walk in the room without even announcing herself. She immediately exited when she realized the room was still occupied. 1st of all she should have announced herself prior to entering, an allowed atleast a min before entering. 2nd check out is 11am. 3rd the do not disturb sign was on the door. 4th when I called the front desk, someone immediately picked up the phone an placed me on hold. You can atleast acknowledge the call, then advice the caller your placing them on hold. When Maria did return to the line, she just advised ok i'll talk to housekeeping. She offered no apologies, etc.

Safe and clean

We were visiting family , the hotel was close to their house. It offered breakfast. The smell of chlorine was a bit much when you walked in: that’s all you could smell The room was clean

Would stay again, nice stop over on our way north for the summer.

The housekeeping staff did not provide any service to our room. When we returned in the evening, we did not have any clean towels and beds were not made. Monica, the receptionist, was very nice, helpful and apologetic.

Very nice hotel! The breakfast was delicious, modern decor , and clean! Will definitely stay again!

The facilities are old , The room smelled. Never staying there again.

Great breakfast, and welcoming staff

There is ZERO insulation between floors and walls. From hearing toilets, to doors slamming, to the jolly green giant abv us causing us to call the front desk, police car chases, cars all night long on the street below, sleeping was IMPOSSIBLE. THEN WE REQUESTED LATE CHECKOUT AND AT 8:30am housekeeping kept pounding on the door.

Front checkin clerk was indifferent to our needs.