7.8
Pleasant
From 526 reviews
Cleanliness

7.6

Room Comfort

7.4

Location

8.2

Service and Facilites

8.2

Traveler Reviews Hotel Cervantes

Number of reviews per page
20
40
Top reviews
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Walkable to city center and stores
Ricardo
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

N/a
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Great hotel - friendly staff and easy check in check out. Great value!
Christian
icon-Business
Business
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

I had the pleasure of staying at Hotel Cervantes in Guadalajara, and it exceeded all my expectations. From the moment I arrived, the staff made me feel incredibly welcome and ensured my check-in process was smooth and efficient. The hotel itself is located in a prime spot, perfect for exploring the vibrant culture and history of Guadalajara, with many attractions just a short walk or drive away. The room I stayed in was spacious, immaculately clean, and very comfortable. It had a cozy, classic Mexican charm while offering modern amenities such as a well-stocked minibar, fast Wi-Fi, and a powerful air conditioning system. The bed was incredibly comfortable, providing me with a great night’s sleep after a day of sightseeing.
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Luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Very nice hotel to stay.
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Very close the city center and convenient!
Rodolfo
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Love this place
Piero
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The Hotel is being slowly remodeled, the room I got was not good, very rundown honestly. I chose the hotel for the location, and because it was a last minute situation, I had a layover of 9 hours. I'm not sure the entire hotel has the same rundown rooms, I got the room thru expedia and I'm not sure if I was given that one because of the price expedia offered.
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Eric Ulises
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Nice place
Isabel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The hotel was run down and not maintained well. The laminate floor looked like water had flooded it and the floor boards were not replaced. The area around had a lot of night clubs and it was noisy at night and early morning. The staff was rude and so was the restaurant staff. The towels were dingy and had holes in them. The pillows felt like they were balls. Overall we had a bad experience.
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Misael
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Hotel staff were very professional and exceeded expectations. They were very knowledgeable about what there was to do and where things were in the area. It is sad to say that the hotel is in need of a renovation, water spots in the ceiling in the bathroom, messed up creaking room floors but besides some renovations that are desperately needed, hotel was great over all, especially for the price. Will return again. Forgot to mention, great in hotel restaurant with awesome plates to chose from!!!
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Cesar
icon-Leisure
Leisure
4.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Not happy with room it was full of mold on bathroom ceiling. and sink was Clogged. Super noisy because they’re doing construction right next to my room. And Expedia doesn’t even have a way to report it Pretty pathetic app
Hugo
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

Falta mejor aseo
Manuel
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Esta muy bien
Mynor
icon-Business and Leisure with Friends
Business and Leisure with Friends
6.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

I liked the location as it is very centric to many attractions. I did not like the internet connection. I had a lot of trouble with the internet. Very unreliable connectivity.
jose
icon-Leisure
Leisure
6.0
/10
Reviewed 167 week(s) ago

Expedia Group verified review

Is a excellent location but need a very good cleaning maintenance all over the place
Victor
4.0
/10
Reviewed 189 week(s) ago

Hotels.com verified review

Rooms are horrible you get what you pay for. This hotel needs a complete remodel, paint was coming off from the walls, bed cover was ripped, water leak in the bathroom. This hotel is located right across from a night club, which stays open until 6am. I was on the 5th floor and I can hear all the noise coming from the club.
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

The food in the restaurant was good and inexpensive. Great. Waiter.
Gustavo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

The location.
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

If you're paying minimal and staying one night then this hotel is fine. The pool is huge and there is AC in the room but it's either set to high or low. The beds and decor needs serious updating! It feels like they haven't changed it in decades! It looks just like the photos! Surprisingly they had more outlets available than any room Ive stayed in. The room smells of a funky swear gas. I ended up getting bit by a bug on my ankles and behind my ears while sleeping overnight here. Gladly it was only 1 night. The bumps went away 2 days later. I wouldn't stay here again. The service was friendly and quick, but the rooms need a serious remodel.
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Number of reviews per page
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