Overall Ratings & Reviews Fairfield Inn & Suites Twentynine Palms-Joshua Tree National Park

There was pink mold in the bathtub so I couldn’t bathe my children. Had to give them a shower which they hated. Also there was mold starting to grow in the wallpaper in the bathroom. It needed to be wiped down. The A/C unit took hours to cool down below 72 degrees. Other than that it was fine. We enjoyed the free breakfast.

Close to Nat Park

Very close to Theatre 29, which offers wonderful plays and musicals! Outstanding commmunity theatre at a practically professional level!

Room was nice, the pool was heated (low 60’s when we were there). Breakfast was good - convenient to the national park. We had a very nice stay.

Hotel and staff were great. They had the best breakfast waffles of any hotel I've ever stayed. On the down side for how much I paid I expected housekeeping to service my room daily. You have to make an appointment 24hrs in advance to get housekeeping in. Really? I had to carry wet used towels down stairs to swap out with clean ones. I won't stay there again.

I was really good and pleasant. Front desk and check-in service was excellent.

Great Stay

We had a great stay, but have two issues. 1) when we booked our room we received a TOTAL CHARGE for our stay. when we checked out we received a $30 charge ($10 per day) for parking. This is the only hotel during our stay that charged for parking, but OK. Our beef is that we were not told upfront about the charge and it was not included in the total charge that we were to pay. 2) we were not told that we had to ask for our room to be "refreshed with towels each day". the web site says that we would receive daily cleaning.

We really liked the proximity to Joshua Tree. It was quiet and comfortable. Breakfast was yummy too.

Only thing negative was the last day the ceiling was leaking in our bathroom. Called the front desk to let them know and they were very apologetic.

Very nice place to stay.

Staff very nice and informative

I used to like their breakfast options but this time its not that good.

Did not like the $10 parking fee and still waiting on a refund

Thank you!

I planned a quick trip with my sons, driving from LA, didn't expect any issues but then one son got sick. I had prepaid for two nights. I called the hotel the day we were to drive there to see if I could shift the dates by a day but could not since prepaid thru Hotels.com. We debated just taking one son but he wanted to go with his brother. Since I paid for two nights I decided to see if he recovered and he did. So on day two we arrived in the evening to check in for our second paid night. To my dismay I was told my reservation was canceled as a no-show. Even though I had spoken with them the day before and was not advised of this. (Really, in this day of cell phones and email?) So, I paid for that night and was told that the manager could resolve this the next day. Long story short, in spite of the obstacles that Hotels / Expedia put in the way, the manager was good to his word and refunded me for the second day. The woman at the desk when we checked in gave us a great recommendation for a dark sky viewing area without driving fully into Joshua Tree (my son's and I loved this). Overall, I would rate Fairfield highly, not perfect but they try. Hotels/Expedia gave me a good rate but threw up obstacles even when the hotel manager was clear to authorize a refund. Buyer beware, but this hotel built my trust.

Room was large; liked the extra space. Room was not in good shape, dents on the wall, TV with burn spot, bathtub looked old. Heat didn't work well. Coffee good. Breakfast average. Charging for parking is usury. Offensive to charge for parking. Parking fee a not-well-hidden fee to boost income.

We were very tired when arriving. Everything was really easy and nice

Huge rooms and awesome hotel

hotel employees need to be nice with all their guest irrespective race. Show respect to peoples not their skin color.