Overall Ratings & Reviews Hampton Inn Presque Isle

Very friendly staff.

Excellent property. Only improvement suggestion is to not park a trailer truck with refrigeration unit on it near the hotel, as it was a little annoying listening to that.

Kevin/Mgr was very socialable-making us 3guests feel right at home! Always greeted us with a smile & asked how our day events went! He is a treasure that I hope Hampton appreciates.

I liked the staff very friendly!

Nice hotel, very clean and comfortable

This was my first stay at this Hampton Inn. My room was clean and quiet. The staff was very friendly and professional. I plan to stay at this hotel again on my next visit to Presque Isle. The location is convenient to Rt 1 and downtown. Complementary breakfast, cookies and water.

Front desk lady was very friendly and helpful did her job great.

Quick check in. Super friendly staff.

When we arrived at the hotel the person working the desk was not friendly at all. She proceeded to tell us we did not have a reservation when we actually did. My husband showed her the email confirmation and she said they do not send emails and that we did not have a reservation. She did not try to offer a solution, just stood there while we tried to find more evidence on our end. In the mean time I got in contact with a very helpful representative from Hotels.com who said they would call the receptionist and be sure to get us a room. The phone at the desk rang and she ignored it. I had to ask her to answer the phone and informed her that the call was most likely from someone who would straighten everything out. She rolled her eyes and answered the phone. She continued to say "ok, ok, oh I guess I didn't look there, now I see it." She then told us our room number and that was it. No apology, no additional hotel information (breakfast, check-out, etc.). The customer service from Hotels.com was amazing!! Super helpful and so quick to fix our situation.

We had a great 3 day stay. The rooms are quiet and well cleaned. Would stay here again and it is pet friendly.

Super clean & super comfy. Hampton inn is my favorite. Just can’t always afford it.

Friendly staff, very quiet area.

Could feel the bed coils in the mattress

Staff at front desk a little rude but clean place

Nice

Lovely place to stay clean, friendly

Great hotel on Main Street, near shopping and airport

Very clean, comfortable and a quiet stay. Very happy with our stay as usual.

Great hotel located on Main street

Location